Reseñas (9.691)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
13 de octubre de 2024

Expensive shipping, incredibly slow processing time, bad support and lots of issues with understocking etc.

Purc Products
Australia
Alrededor de 2 meses usando la aplicación
20 de julio de 2024

The software they use is full of bugs and hard to use. They are out of stock and you only fnd out after you order. This has happened more then once. When they are out of stock they do not tell you right away and you may not know for days when you ask why the product has not shipped.

Aurelia Clothing
Estados Unidos
4 meses usando la aplicación
28 de mayo de 2024

Great products, but the order processing could be faster I ended up getting a poor rating from a customer who thought their product never shipped. When I contacted the company to ask how to speed up the processing in the future, they gave me a bunch of canned responses and never addressed my questions directly. Use them, but with extreme caution, and build their slow processing time into your ...

The Lidia Rose
Estados Unidos
8 meses usando la aplicación
20 de marzo de 2024

My first few weeks using CJdropshipping and my orders have taken a week to get into processing once the payment was made. That is a significantly longer time than any other dropshipping company I have used previously. When signing up for the service and paying for the premium, I was told by customer service that it usually took 2-3 days from payment for an order to move into processing - but ...

Boutique Gamila
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 10 de octubre de 2024

I have been using CJ for a long time, and it's a good, reliable service. However, working with my agent, Mandy Lu, has been a nightmare. I constantly have to chase her for updates, and when she responds, the information is vague or incomplete. Unfortunately, Mandy Lu is unprofessional and irresponsible. I would not recommend working with her.

SimpleeBlue
Finlandia
Más de 4 años usando la aplicación
CJDropshipping respondió 13 de enero de 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Fecha de modificación: 22 de marzo de 2021

Out of stock problems are an issue with this company. I have not removed the products from my store but have changed their availability to pre-order only and notify the customer when they are in stock.

L & M Kee
Estados Unidos
Más de 3 años usando la aplicación
CJDropshipping respondió 25 de enero de 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

3 de febrero de 2022

Firstly, CJ agents make all the users write 5-star reviews and mention their agent names. These are (90% of the total reviews) not authentic and are asked by CJ agents to put.
Secondly, their communication is absolutely disastrous. Every time there is a problem, a new CJ rep joins the chat and makes you go through all the same steps. Moreover, one of them tells you to do one thing and another ...

Wurzish Fit
Estados Unidos
Más de 2 años usando la aplicación
CJDropshipping respondió 8 de febrero de 2022

We are so sorry that CJ didn't give you a nice ordering experience. We will accept all suggestions and comments from you and improve our service as soon as possible. Many ...

Fecha de modificación: 18 de enero de 2023

Terrible website with an annoyingly clunky and slow interface. I cannot even count how many times I have had technical difficulties between this app and shopify. It took me an entire week of trying to troubleshoot some shipping issues between this app and Shopify and once those were "resolved", my first order took an entire day to actually register on CJ. Also had to deal with whatever a "ticket" ...

Kitchenacious
Canadá
12 meses usando la aplicación
Fecha de modificación: 28 de septiembre de 2021

Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also ...

The Styky Shack
Estados Unidos
9 meses usando la aplicación
CJDropshipping respondió 29 de septiembre de 2021

Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have ...

Fecha de modificación: 20 de mayo de 2023

Been using CJdropshipping for a few months now. I can say that I am not impressed with the service. They are not truthful about processing and shipping times. No clear details about delivery of services.

They put reasonable delivery time frames on product or services to get you excited. But when you eventually use them it becomes a nightmare. Also, I ordered product photoshoots about a few weeks ...

Forever Lonny
Canadá
9 meses usando la aplicación
CJDropshipping respondió 21 de mayo de 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...