CJdropshipping: Much Faster

CJ Dropshipping Review: 3.5 Stars

I've been using CJ Dropshipping for a while now, and while there are aspects of the service that are frustrating, my experience overall has been balanced by the exceptional support from my agent, Miya Huang.

Let's start with the positives. The platform offers a wide range of products, and their user interface is relatively straightforward to navigate. When ...

There are always issues with the items being out of stock. From 6 samples that I ordered, 3 were out of stock. Then you need to go back and forth with them to get a refund, which also negatively affects the dispatch date of the items that are actually in stock. I would not recommend it.

CJ’s customer support is so mind blowing. Especially an agent namely ‘Yori Kin’ who helped me so much

I would say that they" try hard" . A good point is that they mostly do answer chat requests quite quickly (day and night ) however there are some issues . Sourcing requests are slow ( days slow ) but they get quicker if you prompt them.They are polite .

They are defensive , any questions asked about shipping costs will be always blamed on someone else even though they are the shipper (CJpacket ) ...

Good application overall but improvements needed. Service too slow sometimes, long and unexpected shipments even though fast shipping was agreed. No refund in the event of shipping failure. My old agent was good, recently the service has deteriorated.

A convenient platform for dropshipping beginners, procurement process is slow. Had an experience before X'mas that the order status was stuck at 'processing' for many days, eventually it couldn't be fulfilled due to out of stock. Hence I'd suggest users to check stock availability with CJ prior to placing the order because the system is not sychronized with suppliers.
I'm revising this review ...

I started using this app and thought great they have a USA warehouse. I am a new store and my first order with them and I try seems to be good until. I get a email saying that the product is not at the warehouse. So much for building trust with my customers and now I have t ok explain their inability to keep things updated. I will now have to take all their stuff off my store before it sells. ...

Joanna is driving me crazy. I have been trying for a whole morning to clarify the situation of only three orders, but it is being totally impossible. She tells me that they have been sent when they have not. The status clearly indicates that the orders have not yet been processed. I told him that if he is not sure of the information, to check it with his colleagues, but to confirm the correct ...

I have used this supplier for over a year for my online clothing boutique. My review is mainly focused on clothing, although I do market home goods and appliances as well as jewelry. First off, they are a sourcing supplier, meaning they find products for you to list, then when you (your customers) order, they get the items in from their suppliers and then package and ship them out, confirming ...

I’m trying to add this to my Shopify page and I don’t see the item I bought, I had to order it and do this manually, can someone help me with this please.