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Wanted to update my review. Gildan was also amazing in helping me get measurements for a product where others could not. Thanks so much Gildan! I just worked with Billy Shi at CJdropshipping. He was fantastic. I have an order that one item is discontitued...he went the extra mile and found me to options to replce the item with. He really was very kind and helpful, just like Sini Liu was prieviously (see below).
Have been using CJs for about six months. So far so good! I love the quality of the products and the agents I work with. Sini Liu and Billy Shi are awesome and very helpful. They do their best to meet my needs right away. I have had all good experiences with quality of items and only one bad shipping experience that had much more to do with the Israeli post office than CJs. I highly recommend CJs as a partner for your online store!
Great and outgoing app. Have used CJ Dropshipping for over 2 years now, and Its been a great experience.
Zoey was super helpful. I'm grateful she was available to help me. She knew exactly what to show me to get all my questions answered.
Im very glad to work with my Agent Alexis, she doing a very good job and is still trying the best for us with all her afford!
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Working with Skye has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!
AMAZING CUSTOMER SERVICE FROM Luria Xie!!
I recently received my first order for a Jewelry product I had listed to my Shopify store. I was super excited to see my first order until I went to fulfill it and saw it was out of stock! :( This is where Luria Xie came in to save the day! After just a quick chat Luria was able to source the exact product and get it back in stock! I have since fulfilled the order and am very happy!
Thank you again Luria Xie!!!
Update! I also had Great service from Ken fulfilling another order! Thank you again Ken!
I have had the pleasure of working with Leina Zhang. I had a couple of issues with a product and Leina helped me sort both issues and now it has been resolved. Leina is always very polite and prompt when I ask him for help with anything. I highly recommend.
I was finishing setting up my store and sometimes I need a quick answer to something I don't know. I simply asked through the chat and had a really quick response from Sulee li solving my doubt, also helped me note something I hadn't seen and how to set it properly. That's what we need, quick solutions to keep on working on what we were doing.
Really good service, fast shipping and the support is very helpful, definitely recommend