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So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10
I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Thank you agent Bonnie Gu : responsive and satisfying service !
I had some questions during the weekend so my personal agent was not able to help on time. Bonnie has been very helpful to me. Now I can take a step forward with my shop preparation et procedures.
I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.
Al momento metterò 4 stelle, aggiornerò in seguito la mia recensione dopo aver avuto concrete esperienza di acquisto con l'app, perché sto giusto iniziando.
Avendo riscontrato alcuni problemi, ho notato che l'assistenza clienti è molto efficiente e risponde velocemente.
il mio assistente personale: Linda Feng
I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers
The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better
One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!