Avis (9 278)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 janvier 2024

Exceptional Service Beyond Expectations - Thank You, Agnes!

I recently had the pleasure of interacting with Agnes from customer service team, and I am compelled to share my extraordinary experience. In a world where customer service often feels automated and impersonal, Agnes was a breath of fresh air, embodying professionalism, empathy, and expertise.
From the moment Agnes answered my call, I knew I was in capable hands. Her greeting was warm and sincere, immediately setting a friendly tone for the conversation.
What really set Agnes apart was her exceptional problem solving skills. Not only did she understand the intricacies of my problem, but she also provided clear, step-by-step guidance on how it could be resolved.
Thank you again, Agnes, for turning a challenging situation into a positive experience!

Cupid's Whisper
États-Unis
5 mois d’utilisation de l’application
28 février 2024

Fionnula was best Cj customer agent. I got lot of information from them. Fionnula explained very nice way Cj business dropped shipping

SwiftShop Direct
Canada
6 mois d’utilisation de l’application
3 mai 2024

Very good service, i had some questions and Karen Jiang ist helpting very well! Thanks a lot for this wonderfull service!

Gadgetronics24
Allemagne
Environ un mois d’utilisation de l’application
6 mai 2024

The customer service is incredible . Chad wen has always helped me a lot and is very quick to respond.

My Store
Canada
27 jours d’utilisation de l’application
29 février 2024

my agent april has been helpful from day one. i can contact her at any time with questions and get an answer immediately. i feel well supported by her.

pawsome pet
Liechtenstein
5 mois d’utilisation de l’application
22 mars 2024

I have worked with Gildan and she is fast in answering, great costumer service.I am very please and happy with the care and attention that we have received.

Colossal
Roumanie
10 mois d’utilisation de l’application
29 décembre 2023

One reason I prefer using CJ over other providers is their near instant customer support from their "agent" at literally any time I have asked a question. I'm in the US. Someone always answers quickly and they are very nice and helpful. This goes a long way because navigating these things can be tough when you are starting out. Highly recommend CJ. GOAT.

Purrfect Brush
États-Unis
Environ un mois d’utilisation de l’application
30 novembre 2023

I am thrilled to give a 5-star review to Alina Liu for her exceptional customer service. She has been an invaluable asset to my business, consistently going above and beyond to resolve any issues I encounter. Her expertise, patience, and dedication have made her a true pleasure to work with.

Here are a few specific examples of Alina's outstanding service:

Promptness: Alina always responds to my inquiries promptly and efficiently. She is always available to answer my questions and address my concerns.
Knowledge: Alina possesses a deep understanding of CJ Dropshipping and is always up-to-date on the latest policies and procedures. She has been able to provide me with expert advice on a variety of topics.
Problem-solving: Alina is a skilled problem solver who can quickly identify and resolve any issues I encounter. She has a knack for finding creative solutions that meet my needs.
Proactiveness: Alina is proactive in anticipating my needs and providing me with the information and support I need before I even ask. This has been a valuable asset to my business.
Customer Focus: Alina is truly customer-focused and always goes the extra mile to ensure my satisfaction. She is genuinely interested in helping me succeed.
Overall, Alina Liu is an exceptional agent who has provided me with outstanding customer service. I am incredibly grateful for her support and highly recommend her to anyone looking for a reliable and knowledgeable CJ Dropshipping partner.

In addition to her outstanding service, Alina is also a kind and compassionate person. She is always willing to listen to my concerns and offer words of encouragement. She has made a positive impact on my business and my life.

I am confident that Alina Liu will continue to provide exceptional service to all of her clients. She is a true asset to CJ Dropshipping.

Thank you, Alina, for everything you do!

Sincerely,

J knibbs.

Kniblits
Canada
3 mois d’utilisation de l’application
4 mai 2024

Angel on CJ was very friendly and helpful to me. Very informative and supportive. Thanks Angel!

Akatonbo.shop
États-Unis
3 mois d’utilisation de l’application
23 juin 2024

I wanted to take a moment to commend Billy for the outstanding service he provided. His expertise and professionalism were evident in every interaction, and he offered clear and comprehensive answers to all my questions. Billy's assistance made a significant difference in resolving my issue efficiently. Thank you, Billy, for your excellent support!

Pethugs
Allemagne
6 minutes d’utilisation de l’application