CJdropshipping: Much Faster , 7 851 avis

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Amazing customer support from the woman named Angel Li. Could totally recommend, i've always gotten good help whenever i message them!

great app, with great services, i had some problem with sourcing but the customer service has solved it right away Fionnula wong was her name, great sevice thank you

also just had great service again by Paulo Huang, thank you CJ

I always contact CJ to doy my fulfillments and get the agents to confirm availability. Today Donna took my request and She was fast and friendly. I usually get Amy to take my requests which gives me great service as well. Customer service has been great to me, I appreciate you all. You all do such a great job!!!
Thank you
Lery

I have experienced with fast respond with Anthony Chung and his team members for being cooperating to provide very clear information to me as supplier. Thank you once again.

Sena has been so helpful with every inquiry. Quick to respond and doesn't only send links to 'how to' pages, but helps with each step and makes sure that everything is taken care of. The live agent is key.

Also have to mention Murphy Hu is my hero, I made some mistakes and he was so helpful in fixing the issue as well as explaining the situation. The customer service is amazing with this company.

You get really good support for your products. Berry Gan helped me a lot!

Super satisfied with the customer service and the entire platform. The support response was very quick, I would especially like to thank Ceci who was able to fix everything for me very quickly.

skye is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.

I am still getting the hang of the software as a whole but it has really made things easier for me. On top of that the customer service is awesome. I just had a chat with my dedicated support Arlene from CJdropshipping and the experience has been wonderful, she helped me out effectively.