Avis (9 697)
Affiner
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Par note
I'll say nice customer support.
Suki Haung briefed me nicely and shared valuable link to understand bulk dropshipping.
Thanks for that
"Cristina was very helpful and provided excellent guidance. The customer support is top-notch."
Getting the best customer services from Zoey... Shoutout .
Thanks to Suki Huang.
thery good agent and App
good customer service from Leah
My agent Fiona is always very helpful. Sometimes packages take a bit longer than usual to arrive but Fiona usually helps resolve any issues in a timely manner.
I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.
Thank you for your feedback! Your approval is our motivation.
The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.