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Using the app has been a breeze with only minor hiccups related to certain products. However, any issue I've encountered was swiftly resolved by my outstanding agent, Cherry Xu. Her proactiveness stands out, as she often reaches out to assist me even when I haven't raised a concern. It's refreshing to interact with someone who not only offers impeccable service but also engages in genuine, human conversations. It's such a contrast to the robotic interactions I've had in the past. If you're in search of an exemplary agent, look no further than Cherry Xu. She gets a full 5/5 stars from me!
Really good platform for Dropshipping! They have lots of amazing products and you get very personalized treatment. My Agent is Arya and she has always been helpful and supportive of any issues or any questions I have and Always available. They go above and beyond. Highly Recommend them!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
This app features a personal assistant to help every step along the way. I am currently working with someone called Box Chen who has helped with every query I have asked and got me through it, I’m not sure if this person sleeps, every time I message they reply within minutes no matter the time or day!
Miya Huang was very helpful and patient. I needed help finding the carrier for the product I sell on my store and she figured out in just a minute!
I think it's great that I can ask Ashely Wu for help at any time. Ashely Wu respond quickly and have the answer for you quickly. I am really happy with Ashely Wu and their customer service. Ashely Wu thanks for your quick help. you are great.
A great fulfillment agent solution. Supportive agent for every CJ users. Lots of payment method to pay your goods
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I used this app to help me with orders fulfillment, so far is great so much options for shipping and customer support are amazing, Ada was helpful she did awesome support with the products connections.
Thank you for your feedback! Your approval is our motivation.
Ceci has been my agent for a considerable amount of time, and I must say, her service has been exceptional. She consistently delivers quick and effective solutions to any issue that arises. What sets her apart is her genuine approach—she doesn't provide scripted responses but instead takes the time to understand the problem and find the best way to assist.
Ceci's knowledge in her role is outstanding. Whenever there's an issue with a supplier, I know I can count on her to initiate contact and secure a prompt response. She's proven time and again to be the go-to person for resolving supplier-related challenges.
I just began a dropshipping business and after having not much luck finding suppliers, I found CJ and my experience with them has been fantastic! They even assigned my account an agent, Icy Hu, who has been so great to work with! Whenever I‘ve had a question or concern she always quickly helps resolve it, such great customer service from Icy and CJ!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
It was the first time I used CJ as a supplier and at the beginning I had some difficulty understanding how to manage the various operations. fortunately I met the customer assistant Jolie who guided me step by step. She was incredibly helpful and patient and above all quick in responding to all my requests. without her I would still be lost trying to figure out how to fulfill my first order hahah. special thanks to Jolie.