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Very supportive agent which i think it is super important to dropshipping business. Special thanks to my agent Crystal
★★★★★
I had the privilege of receiving assistance from Bin Han in the customer service team today, and I couldn't be more pleased with the experience! Bin Han was incredibly understanding, quickly comprehending my concerns and addressing them with utmost clarity. His straightforward and no-nonsense approach was truly a breath of fresh air. What's more, he was able to solve my problem within a swift 30 seconds, saving me both time and frustration. The professionalism and efficiency that Bin Han displayed were second to none, and I can't recommend him and the team highly enough. Kudos to Bin Han and the entire customer service team for delivering such an exceptional service!
Bin Han
Let me tell you Bin has been there from the start and helps me 24/7
I had a very good experiecne with the support and also with my account manager Sammy Hwang is very helpful!
Great experience overall! Catherine is our agent and has been very helpful and reachable at all times for all the questions we had when setting CJ up. Happy to work with CJ! Thanks a lot Catherine! Great communication is hard to find :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Il sistema clienti è veramente impeccabile e veloce. Ho avuto modo di chiedere delle informazioni in merito a dei prodotti e la mia assistente Sveta mi ha prontamente risposto in meno di un minuto risolvendo i miei vari dubbi e domande. Ottimo servizio!
I wanted to try dropshipping and chose CJ for my first business. I started from contacting customer service and Robert Yang has answered all my questions instantly!
Setting things up at the start might take a little learning, but after that, it's quite fun. The customer service is quick and really stands out; especially, my agent, Miya Huang, and Sita were super helpful and fast in answering all my questions. I'm not disappointed at all! They will certainly contribute to the growth of my business. Thank you
We wanted to enquire about some informations regarding products sourcing process and Fionnula was there to help us and guide us through the process. She is very professional and details oriented.
I absolutely love this app! I can find everything i need for my store. If i need help, Customer service is quick to help and solve issues i might have. Overall, it is a good experience.
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