CJdropshipping: Much Faster

Really good service thanks Cristina. Fast replaying, really helpful information, I really appreciate it

I highly recommend cjdropshipping very nice platformer with very good agent like Jessie Xie, Very responsive!

I am extremely pleased with CJ. Their customer service is exceptional, and they provide quick solutions to any issues and requests.

I am absolutely satisfied with the support from my CJ agent Ceci. I receive quick, helpful and professional feedback. This makes working together fun. 5 stars from me.

I would say that they" try hard" . A good point is that they mostly do answer chat requests quite quickly (day and night ) however there are some issues . Sourcing requests are slow ( days slow ) but they get quicker if you prompt them.They are polite .

They are defensive , any questions asked about shipping costs will be always blamed on someone else even though they are the shipper (CJpacket )themselves .
Be aware, they dont understand the principle of sorting the problem now, and we can deal with the details later. They will insist on their "dispute" process even for the smallest thing , completely forgetting that your customer is being frustrated . Its their process thats more important than your customer .
Their understanding of written English can be frustrating . Be prepared to repeat yourself using different words and targeting a lower educational level .
There are the usual website issues . My advice is that you frequently refresh it yourself and watch very carefully that it has actually reloaded . You might pay twice otherwise . The website, and pretty much everything they do on the site and the links they control associated with the site are not at all intuitive . So, it will take time to work out why they do, what they do in their layout. For instance why would the tracking tool be hard to find? you,d expect it to be right there on the orders and processing page . Its not .
Overall , they have frustrated me several times , But I will stick with them as I think they do try hard . But, seriuosly it can be a struggle .

Nancy is my agent she is a wonderful agent and I love working with her she supported me in every single step where I get stuck without any delays lots of love to Nancy ❤️❤️

This is a very different business idea and the concept is easy to use. Easily browse the products on website and then add products to your store.

Cj is defenetly woth a try. They have the best service ever! I was helped by: AdaQiu. If you are new to dropshipping they are willing to help you with everything. Also you can request products if they are not selling them or come up with your own product idea's. They are amazing friendly and don't feel stupid to ask anything, everyone has to start somewhere!

I used this app and my agent helps me a lot Vicky Gan .... It’s make it easier because they put an agent and can able to chat you and give an answer right away ... The best an awesome app

Thank you for all your service, the customer service is great, efficient and available I recommend
And my agent Icey Zhang is real professional and efficient