Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 30 août 2021

Worst dropshopping supplier. U should refund items even if they don't have damage. I lost money to paypal because of you! The itwm is completely working and the customer wants a refund but they want to accept. Another dispute was customer asking to change item variant but they straight away said they can't. These 2 dispute are my first dispute i had with cj and so far they did not handle it well so i will not fulfill orders with them and would highly encourage other to not use them cause they will screw ur business during scaling. They're greedy, istead of building great connection with theirUsers, they want to jeopardize it by not accepting refund. A few dollar profit to u in exchange of users stopped working with u, a greedy move from the dispute team. Great website but worst dispute team. We are dropshippers but we are also your customer so u should accept refunds at all cost if you want us to keep working with u.

BaseMovr
Philippines
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 30 août 2021

Hi BazeMovr, sorry for the inconvenience to you. You can return the item to our China warehouse and we will refund you after we receive it and confirm it works well. Basically, we may not accept disputes when the reason is you or your customer doesn't like it. We would like to suggest you make your refund and return policy based on our dispute policy here: https://cjdropshipping.com/dispute-policy.html If you have any other doubts, feel free to talk with our online agent or send emails to support@cjdropshipping.com

5 mai 2021

Great support and team is available anytime and very helpful via chat. Especially Cristina Chen, very helpful and great prompt service.

Parisance
États-Unis
17 jours d’utilisation de l’application
CJDropshipping a répondu 5 mai 2021

Thank you for your feedback! Your approval is our motivation.

17 mai 2023

Got a chance to work with Ken Yang and was fast and on point with my questions and provided guidance on how to navigate thru this platform. Was able to get a quote and shipping prices lot faster than other platform. So far really impressed with what they can do.

OmLo Shop
États-Unis
16 jours d’utilisation de l’application
12 juillet 2021

Saturn is very nice and helpful customer service. Helped me to solve the issues with my orders and answers all my questions.
I really recommend this application. Thank you

Mood Boss
Royaume-Uni
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 12 juillet 2021

Thank you for your feedback! Your approval is our motivation.

13 mars 2023

Had some questions related to sourcing and shipping, and agent Cheria was very helpful and kind to share the relevant information and to help me immediately. Really appreciate the support, especially from agent Cheria. Thanks, Cheria

Novelto Hut
Royaume-Uni
16 jours d’utilisation de l’application
7 mars 2023

Kitty Luo, impeccabile nella risoluzione dei miei problemi. Grazie a lei ho risolto con estrema facilità.

HomeEssencee
Italie
16 jours d’utilisation de l’application
14 mai 2020

peter help me well to answer to my questions, all want to help in cjdrop, it's cool. I recommend this application

Zone du gamer
France
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 14 mai 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

6 décembre 2020

I have been using it for quite a while and can't recommend any better app. The customer service is perfect they legit reply in seconds. My agent Bonnie is very helpful as well. highly recommended

The Burrito Blanket
Australie
16 jours d’utilisation de l’application
CJDropshipping a répondu 6 décembre 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

12 mai 2023

I am new to dropshipping and I had a great experience working with my personal agent Miro Tan at CJ Dropshipping. She provided excellent customer service and was very helpful in clearing my doubts and issues. Highly recommend!"

Ph0enix Beauty
Inde
15 jours d’utilisation de l’application
8 mai 2023

michell luo Was so great. Really helped me in locating products and checking everything was ok. Recommend her any day

Luvthem.com
Royaume-Uni
15 jours d’utilisation de l’application