Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
16 mars 2022

The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!

Gamian
Allemagne
3 jours d’utilisation de l’application
CJDropshipping a répondu 16 mars 2022

Thank you for your feedback! Your approval is our motivation.

25 avril 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaïque
3 jours d’utilisation de l’application
19 juin 2020

Quick warning to anyone considering CJ Dropshipping:

They’re awful.

Used them during my testing phase

Asked them for a picture of the product I sourced and they told me not to worry that it was all good

Placed around 300 orders before moving onto an agent

Turns out they sourced a different product than what I specifically requested

That product ended up harming one of my customers. I literally could’ve gotten SUED but my customer was super nice

I tell them I want a refund for the incorrect sourcing and they tell me they sourced a better option than what I asked for...

It was a night and day difference between the 2 products, and they literally tried telling me it was the same product. After arguing they then tried saying it was better quality than the one I asked for (clearly)

They didn’t want to refund me for any of the other incorrect orders so they only refunded me the 1 order that hurt the customer

Weeks go by, that product ends up breaking for 10-15 other customers

I ask for a refund and send them proof with screenshots and get...

no refunds. no money back. nothing.

They’re super shady the way they do business. Instead of refunding me a few hundred bucks they would rather argue for days and take no action, saying they’re doing what’s best for me lol

They really have some nerve to try to tell you you’re in the wrong instead of owning up to their mistakes

Spent around $1500 on those orders that ended up being something I didn’t ask for

TLDR: CJ sourced an incorrect product that ended up hurting a customer and breaking for many others. Yet, they never refunded me.

If someone from CJ replies to this saying they tried to help: COMPLETE BS
I spent so much time trying to work out a fair deal and they did not care. I spent so much time dealing with these issues and orders and they only refunded me 1! So ridiculous. I bet many of the reviews on here are paid

Save your time, money, and energy and go elsewhere.

One last note: Processing times were taking around 20 days. Just processing. Shipping times were 35-45 days

Dime Football
États-Unis
3 mois d’utilisation de l’application
CJDropshipping a répondu 22 juin 2020

Sorry for bad experience. If you have problems with your orders like package lost, defective product or wrongly delivery, please open a dispute with proof and our dispute team will review and respond. Thanks for your understanding. Should you have any other problems, feel free to contact us or your agent for help.

Modifié le 18 avril 2023

the worst website i ever used in my business system is not done well as well you always will pay more for your order even for small product they will tell you its over weight and let you pay 100s of dollers extra for shipping so its a ripping off system that will show you cheep shipping then you will be ending up paying 100s extra for shipping and you will start losing customers and your business will start making loses

Londecor
Royaume-Uni
3 mois d’utilisation de l’application
4 septembre 2020

The CJ dropshipping service is one of the best I've seen. Customized packaging, ease of use and fast delivery are all offered in one place. Special mention for the quality after-sales service and for the agent Hedy who gave me an exceptional welcome to guide my first steps. He answered all the questions very quickly with personalized tutorials through screenshots. This professionalism is highly appreciated.

Triphose
France
3 jours d’utilisation de l’application
CJDropshipping a répondu 4 septembre 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

1 mai 2023

Thank you Leah for helping me very kindly and clearing my all querries. I liked the way you explained.

Fashionista.Pk
États-Unis
3 mois d’utilisation de l’application
7 décembre 2022

Worst experience ever. They're scammers, do not use. They blocked my account for trying to cancel orders. I can't even talk to an agent cause my account has been blocked. Now I'm out 5,000 dollars because of these scammers. DO NOT USE!

AllieK
États-Unis
3 mois d’utilisation de l’application
CJDropshipping a répondu 12 décembre 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

Modifié le 21 août 2020

I used this app for my store. Thanks the agent Frank Ye. They provide professional service and fulfillment.

LuxyNeed
États-Unis
3 mois d’utilisation de l’application
CJDropshipping a répondu 23 août 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

16 mars 2023

Very good supplier app, no problems yet. Only thing to change would be the design of the website and I would give it 5 stars!

UniqFlame
Pologne
3 mois d’utilisation de l’application
8 janvier 2023

I just wanted to express my sincere gratitude towards Ken Yang for his exceptional support in importing the reviews for our company. From the very beginning, Ken was incredibly helpful and responsive to all of my questions and concerns. He took the time to thoroughly explain the process and made sure that everything was set up properly.

Throughout the entire process, Ken remained patient and professional, and I was consistently impressed by his level of expertise and attention to detail. His assistance was invaluable and greatly contributed to the success of our review import.

I highly recommend Ken Yang to anyone in need of assistance with importing reviews. His service is top-notch, and I am confident that he will go above and beyond to ensure that your needs are met. Thank you again, Ken, for all of your hard work and dedication.

Coisas da Internet
Brésil
3 jours d’utilisation de l’application