Avis (8 050)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
21 mai 2023

I wanted some information regarding a product and despite the time being 4:00 am Mr Robert Yang answered all my questions. Thanks to Mr Robert for providing an excellent customer service.

My Store
Royaume-Uni
9 jours d’utilisation de l’application
5 juin 2023

Got Donna as support and was very happy with her fast and helpful replies : ) I hope my branding will be prosperous with their help.

Shiroi kinu
Allemagne
9 jours d’utilisation de l’application
14 février 2022

Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..

The Gift Club
R.A.S. chinoise de Hong Kong
9 jours d’utilisation de l’application
CJDropshipping a répondu 14 février 2022

Thank you for your feedback! Your approval is our motivation.

18 avril 2023

Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)

Light Glow Essentials
Philippines
9 jours d’utilisation de l’application
11 août 2021

I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.

Clever Thingz
États-Unis
9 jours d’utilisation de l’application
CJDropshipping a répondu 11 août 2021

Thank you for your feedback! Your approval is our motivation.

Modifié le 20 mai 2023

Been using CJdropshipping for a few months now. I can say that I am not impressed with the service. They are not truthful about processing and shipping times. No clear details about delivery of services.

They put reasonable delivery time frames on product or services to get you excited. But when you eventually use them it becomes a nightmare. Also, I ordered product photoshoots about a few weeks ago. There has been no communication about the process or expected delivery.

The only reason I'm giving this two stars is because my earlier experience was good. It's just gotten worse as the months go by.

I will give them a couple of days to either fulfil my photoshoot request or give me an update. If this doesn't happen, I will be disputing the charge with my credit card company. I also feel it's time I move on to other alternatives.

Forever Lonny
Canada
9 mois d’utilisation de l’application
CJDropshipping a répondu 21 mai 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

12 août 2022

My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!

https://www.stripegym.com/
Italie
9 jours d’utilisation de l’application
Modifié le 28 septembre 2021

Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!

The Styky Shack
États-Unis
9 mois d’utilisation de l’application
CJDropshipping a répondu 29 septembre 2021

Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have any problems, please do not hesitate to submit a ticket, send an email to support@cjdropshipping.com or contact our online support. We'd love to help you grow your business and thanks for your patience.

Modifié le 13 octobre 2021

Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!

TYPICAL GADGETS
Maroc
9 mois d’utilisation de l’application
CJDropshipping a répondu 8 octobre 2021

Thank you for your feedback! your approval is our motivation.

1 août 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

FS9 Tactical
États-Unis
9 jours d’utilisation de l’application