Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
25 mai 2023

My ebay account was suspended due to suspicious activity since I started using this app thank you cj commerce

Shopperlorian
États-Unis
Environ 2 mois d’utilisation de l’application
CJDropshipping a répondu 28 mai 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

6 juillet 2021

Thank you Cheria and Cj for assisting us, more clients to you! thanks for being responsive all the time!

Tazoshop
États-Unis
2 jours d’utilisation de l’application
CJDropshipping a répondu 6 juillet 2021

Thank you for your feedback! Your approval is our motivation.

21 février 2022

Embarrassing... I have 200+ items listed on my website from CJ - with my first 20 orders from customers almost EVERY order had an out of stock item. I was told it's normal and even when I am listing items they can't ensure items are in stock....They told me the "pieces in stock" numbers on their listings were a lie. THEN some of the items customers chose for exchanges ALSO were not available!!!! They said the best way is to purchase inventory but thats not TRUE dropshipping as their business name is "CJ DROPSHIPPING" I am so frustrated and disappointed. They say there's no way to update inventory daily but when this is your literal job...they need to find a way.

NeutralKids
Canada
Environ 2 mois d’utilisation de l’application
CJDropshipping a répondu 21 février 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? We will help you check the specific reason. This is our contact way: support@cjdropshipping.com.

23 avril 2021

Products sync straight into active on my store before I can edit even the price. I order some products and they were so cheap quality, even Walmart has better clothing that what arrived. I ordered a suit with the words love on the sleeves and pants and was shocked at the quality, I can not even explain what fabric it is. I ordered a jumpsuit printed with flowers : it has an open from the knees to the feet and tight up at the bottom, it was not finished, the sewing was sort of exposed zigzag and fabric terribly cheap. The jeans jumpsuit that looked ok but so tight on the foot hole, never got my feet through (I am size 5-1/2 and skinny type) - they sent a swimming suit instead of a dress. When I called for complain, the guy said I should by more expensive items because the quality be better.
Ok, I get that, but I can not buy one of each item for a store to test quality and still wait 30 DAYS FOR DELIVERY. I am not sure what people are so happy with this. Also, it came in a plastic bag so tight , they don’t even bother to make a plastic with bubbles in case it get wet or ripped on logistics. I am very concerned to put out my name and have this company mess it up. Yes they answer question, it’s good customer service, the product on the other hand, not so good.

Kind League
États-Unis
2 mois d’utilisation de l’application
CJDropshipping a répondu 24 avril 2021

Thank you for your feedback! Your approval is our motivation.

5 juillet 2022

worst app you can use for your store , if you want to kill your project then use this app , the order takes 1 month to ship . processing time is 10 days , and when you contact the=m and tell them its supposed to be 3 days as per the page , they say no 7 then after 8 days i contact them again they said processing usually takes 10 days , the app idea is nice but it drags you to a very bad service
really gave them many chances but seriously its really bad

Low Top Wear
Émirats arabes unis
Environ 2 mois d’utilisation de l’application
CJDropshipping a répondu 5 juillet 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

Modifié le 1 mars 2023

CAUTION; They take at least 30 days to send orders to customers thanks to them I lost my AMAZON SELLER account and finally they do not want to give you your refund because they tell you that your orders are already in transit but it is false, be very careful!!!

Kayla Boutique
États-Unis
Environ 2 mois d’utilisation de l’application
5 janvier 2023

Worst platform for DS I ever saw.

Starting from "customer support" over the shipping and delivering items.

Spending time, money and nerves.

DanceLandGozo
Royaume-Uni
Environ 2 mois d’utilisation de l’application
CJDropshipping a répondu 5 janvier 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

11 novembre 2021

Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries

Surge
Royaume-Uni
Environ 2 mois d’utilisation de l’application
CJDropshipping a répondu 15 novembre 2021

Thank you for your feedback! Your approval is our motivation.

14 avril 2023

Phoebe was really helpful. I chatted with her on two separate occasions and asked numerous questions, as a very new dropshipper. She very thoroughly answered my questions and was quite polite.

Urban Ethnica
États-Unis
2 jours d’utilisation de l’application
Modifié le 18 février 2021

Customer service is really quick to respond. I've communicated with Peter, Helen, and Abby, and all have been great! Update: shipping times would be the main problem I'm experiencing, so luckily I did not scale. Pretty much all of my complaints are about shipping as it takes quite long to update (yes, it's clearly listed on my site). Many packages are sitting at the destination airport for over a week with no update, and CJ isn't really able to provide any further info.

Only Lights Co.
Canada
Environ 2 mois d’utilisation de l’application
CJDropshipping a répondu 27 janvier 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!