Avis (9 268)
Affiner
-
Par note
Their dispute team is the MOST DISGRACEFUL part of their business. Mistakes made, ok, just fix it. But they don't. They TRY TO DENY EVERYTHING.
All problems are routed by this AWESOME DISPUTE TEAM to the innocent agents and warehouse. They are just like a shameful team hiding at the back and doing a lot of bad things.
Sorry for the inconvenience to you. With any problems, you can contact your agent for help.
Excellent app, 100% recommended for dropshippers, loved the service by Cherry Xu, excellent talented hard working team
I have been using cj dropshipping for 1 year now and I must say that it is a great platform, the customer service is really super, I recommend it !!!!
Thank you for your feedback! Your approval is our motivation.
I've talked to ''Michell luo'' for my product sourcing , She helped wonderfully about that, thanks to her and CJDropshipping
The customer service is extremely fast and professional. I really appreciate that.
Thanks, Amy.
Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.
It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.
The best app if you are opening a Dropshipping business. The agent Nicky is so fast and lovely. I learn a lot of things with her and she was always helping me all the time.
I´m so grateful!!!!
On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond... I tried to submit a complaint and they blocked it. I took screenshots of everything I wrote for proof... and I will recored this complaint as well. My question to Shopify is why are Merchants allowed to take advantage of consumers like this and they do nothing to repair the damages they've caused to a shops Google account. I have spent months getting items and placing them in my store. That means I have spent more than 40 hours a week listing their items into my store.
Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for detailed information? Thank you for your patience.