Avis (9 354)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
18 mars 2022

I am selling a product for 2 weeks and I just randomly was informed that this product isn’t available! None of the orders was sent out to customers. The inventory on the CJ’s product site says 80.0002 pieces are available which is obviously not true. I took a screenshot and wish I could upload it for proof!!
Not only is communication beyond frustrating the worst part is that it damages my business. All the customers who ordered were excited to get their product but guess what … it is not even available. Customers will never come back to my store when their experience it as terrible as this. The whole process is very unprofessional. It should be possible to give 0 stars because 1 star is already too much!

Skntight Beauty
Allemagne
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 20 mars 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

2 juin 2023

Great customer service! I really appreciate the help from Sveta. I am very glad to know how the shipping works. Thanks!

LucXL
Pays-Bas
17 jours d’utilisation de l’application
24 février 2022

Love working with Henry from CJ. Great service and product selection. Would recommend 10/10, you have nothing to lose!

Deal Empires
Australie
17 jours d’utilisation de l’application
12 septembre 2023

Janet was very friendly and helpful with all my questions. She resolved the issues I was having. I am new to the drop-shipping community and it helps to have help there when you need. Thanks Janet.

Minyoti
États-Unis
17 jours d’utilisation de l’application
11 août 2023

Bonnie Gu helped me to recover a lost order in just few minutes. She was helpful and fast. Thank you very much!

BareBaddieLondon™
Italie
17 jours d’utilisation de l’application
Modifié le 19 avril 2021

CJ always doing a joke service. A very unprofessional company, If you are looking for a good company to help you scale your business, don’t use CJ. You will have a lot of issues with your customers. CJ is not gonna ship your orders on time, even if you buy inventory. All shit... This my second time using Cj still the same shit. I bought over $2000.00 in Inventory in bulk with CJ, I place my orders it's been 10 days since CJ never ship my orders. Very bad company, they are not organized.

KREYFISH™
États-Unis
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 29 mars 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Modifié le 30 août 2021

Worst dropshopping supplier. U should refund items even if they don't have damage. I lost money to paypal because of you! The itwm is completely working and the customer wants a refund but they want to accept. Another dispute was customer asking to change item variant but they straight away said they can't. These 2 dispute are my first dispute i had with cj and so far they did not handle it well so i will not fulfill orders with them and would highly encourage other to not use them cause they will screw ur business during scaling. They're greedy, istead of building great connection with theirUsers, they want to jeopardize it by not accepting refund. A few dollar profit to u in exchange of users stopped working with u, a greedy move from the dispute team. Great website but worst dispute team. We are dropshippers but we are also your customer so u should accept refunds at all cost if you want us to keep working with u.

BaseMovr
Philippines
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 30 août 2021

Hi BazeMovr, sorry for the inconvenience to you. You can return the item to our China warehouse and we will refund you after we receive it and confirm it works well. Basically, we may not accept disputes when the reason is you or your customer doesn't like it. We would like to suggest you make your refund and return policy based on our dispute policy here: https://cjdropshipping.com/dispute-policy.html If you have any other doubts, feel free to talk with our online agent or send emails to support@cjdropshipping.com

12 juillet 2021

Saturn is very nice and helpful customer service. Helped me to solve the issues with my orders and answers all my questions.
I really recommend this application. Thank you

Mood Boss
Royaume-Uni
Plus d'un an d’utilisation de l’application
CJDropshipping a répondu 12 juillet 2021

Thank you for your feedback! Your approval is our motivation.

6 juillet 2023

CJDropshipping makes the whole process of dropshipping so easy and automated.

This is mainly thanks to my personal agent (Hallie Hu)

Who helped massively in the most important stages of both shipping and business automation.

Prestigio Watches
Royaume-Uni
16 jours d’utilisation de l’application
13 mars 2023

Had some questions related to sourcing and shipping, and agent Cheria was very helpful and kind to share the relevant information and to help me immediately. Really appreciate the support, especially from agent Cheria. Thanks, Cheria

Novelto Hut
Royaume-Uni
16 jours d’utilisation de l’application