Avis (9 179)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
13 septembre 2023

Im very pleased with CJdropshipping. They have a lot of products and easy to talk to agents that help around the clock. My personal agent June helps me with everything I ask for and does her best to help a new dropshipper. Looking forward to continue working with you guys.

Babysekken
Norvège
3 jours d’utilisation de l’application
3 juillet 2023

The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better

Shamala Store
États-Unis
3 mois d’utilisation de l’application
4 juin 2020

One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.

Homerlies
Singapour
3 mois d’utilisation de l’application
CJDropshipping a répondu 5 juin 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

22 décembre 2020

They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.

UrbanWearOutsiders
Royaume-Uni
3 mois d’utilisation de l’application
CJDropshipping a répondu 24 décembre 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

16 mars 2022

The support is very patient and friendly. I can't complain about anything, this is really a good alternative to certain other platforms. Thanks for the amazing support, Ada!

Gamian
Allemagne
3 jours d’utilisation de l’application
CJDropshipping a répondu 16 mars 2022

Thank you for your feedback! Your approval is our motivation.

10 avril 2023

Il nome del mio agente è Robert yung e a qualsiasi ora mi risponde e mi aiuta fino alla fine veramente contento

ITALSIMO
Italie
3 jours d’utilisation de l’application
25 avril 2023

MURPHY HU IS THE BEST.... being searching every wear for answers and then Murphy hu came and save my day. I wanna give him hundreds of kisses. Cause I wasn't getting my answer anywere.. & he just scope up take me &shower me with answers. THANK YOU MURPHYZ

Aphordite's Touch
Jamaïque
3 jours d’utilisation de l’application
17 juillet 2023

I am about to create a dropshipping shop and i have Chandy Chen as a agent and she is very available and kind. She answer at all my question it's really cool to work with her

Ma boutique
France
3 mois d’utilisation de l’application
26 mai 2023

A long time ago I think they were good. Now as my new business is taking off. They magically remove variations with no notice, then do not update the inventory, or customer service you get passed around. Nobody reads anything just have you repeat everything. If they don't send an item they ultimately send an item that they deemed close but not exactly. How am I to replicate that sale assuming the client is even ok with not getting what they specifically wanted? It takes days to ship out even as you pay extra for shipping. I mean they lose nothing really. Our brands are on the line and people are expecting a certain level of service which they do not even provide. Complete unreliability and I can not work like this. I just can't describe it in a way that follows the terms and conditions of how I feel about my interactions with this company. I lost sleep, and couldn't go to bed so I can stay up and deal with this, my anxiety was through the roof, and my frustration level was 1000 percent. How can you literally remove a variation from stock and then not tell me? That happened when a customer purchased it, I got them to agree to a different variant, and guess what it was out of stock too. Then they showed me pictures of acceptable substitutes then sent something different.

Spiritual Splendors
États-Unis
3 mois d’utilisation de l’application
CJDropshipping a répondu 28 mai 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

8 août 2023

Evitate CJDropshipping, un disastro!
Un cliente ha effettuato l'acquisto di un prodotto tramite il mio shopify.
Il prodotto risultava in Stock per 40.000 items disponibili.
Bene, dopo aver pagato e 5 giorni di attesa mi arriva una mail dove vengo informato che il prodotto non è disponibile. Ho quindi dovuto parlare con l'assistenza di CJ (ci sono voluti altri 4 giorni) per arrivare a capire che sono disponibili altre versioni del prodotto e che il supplier non aggiorna le numeriche relative allo stock degli item.
Sto perdendo la fiducia del cliente per la loro incompetenza. Appena riesco a risolvere questo disastro di ordine procederò a cambiare totalmente ed ad abbandonare CjDropShipping, evitatelo vi fanno fallire!
Le recensioni di 5 stelle sono tutte fake.

Wooden Puzzle
Italie
3 mois d’utilisation de l’application
CJDropshipping a répondu 9 août 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.