Avis (9 523)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
10 novembre 2021

I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business

DIVA MALL - Be Your Self !
Émirats arabes unis
5 jours d’utilisation de l’application
CJDropshipping a répondu 11 novembre 2021

Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping.com or contact our online support for help. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat We'd love to help you with your business.

11 juillet 2023

SCAM

no customer support
products dont ship
site doesnt work
its just a replicated alibaba page run by scammers

Now Alchemy
États-Unis
5 jours d’utilisation de l’application
CJDropshipping a répondu 13 juillet 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

8 novembre 2023

Very fast shipping and amazing Personal Agent. My agent Ely really helped me!

ワンダフルワールドドック
Japon
Environ 3 heures d’utilisation de l’application
Modifié le 25 juillet 2023

I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.

A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored.

Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business.

I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping.

I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.

AiryArtifacts
Allemagne
4 jours d’utilisation de l’application
CJDropshipping a répondu 26 juillet 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

18 décembre 2020

Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.

Daily Fountain Pen
Australie
Environ 2 heures d’utilisation de l’application
CJDropshipping a répondu 20 décembre 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

30 octobre 2020

They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.

GLOBAL BREEZY
Philippines
2 jours d’utilisation de l’application
CJDropshipping a répondu 4 novembre 2020

Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.

Modifié le 7 janvier 2020

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
États-Unis
2 jours d’utilisation de l’application
16 septembre 2021

super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone

andikolshay
États-Unis
Environ 2 heures d’utilisation de l’application
CJDropshipping a répondu 16 septembre 2021

Thank you for your feedback! your approval is our motivation.

3 novembre 2023

Tab Zhao is an exceptional sales agent who went above and beyond to help me find products. Their dedication to customer satisfaction are truly outstanding. I highly recommend Tab .

Brave-Buy
Tchéquie
Environ une heure d’utilisation de l’application
Modifié le 20 septembre 2022

It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke

XinXiu Store
Chine
1 jour d’utilisation de l’application
CJDropshipping a répondu 19 septembre 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.