CJdropshipping: Much Faster , 리뷰 7,593개

A large variety of products and usually ships on time. Would have given it a 5 star but recently the support on channels like CJ live chat and tickets have been slow or non-existent. There are always 20+ people ahead of me in the queue when I try to live chat, which was not the case when I first started using CJ.

I managed to get support through whatsapp and Fionnula's service was great. If I could get support like this all the time I would give CJ a 5 star.

So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10

Thank you agent Bonnie Gu : responsive and satisfying service !
I had some questions during the weekend so my personal agent was not able to help on time. Bonnie has been very helpful to me. Now I can take a step forward with my shop preparation et procedures.

I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!

I am about to create a dropshipping shop and i have Chandy Chen as a agent and she is very available and kind. She answer at all my question it's really cool to work with her

The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.

The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better

CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.

One of the operators helps me a lot when I'm facing a problem. Big thanks to Nina Jin. She is the best.

They source very fast the products from 1688 or other Chinese apps like T-mall, shipping in high season is very slow, but in general, the process is good, what they need to improve is their User Interface as is very hard to find the orders with the Shopify order number or even with the buyer name, skype customer service is good and latly when a product arrive wrong from supplier they send pictures and give options to cancel or exchange the order, they are getting better, sync conection with the store is fast as well even many times the images need to be downloaded by had as their app just takes a few of them, prices are fare.