리뷰 (9,389)
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Great customer service! Especially Zoey Zheng is super helpful. Answers my questions fast and always finds a solution.
Also great product selection overall with good prices and pretty fast shipping times!
Highly recommend
Thank you for your prompt, professional and courteous service every time Nancy and Alan
I recently had a chat with Arlene on the CJdropshipping app. She helped me with my orders in a fast and timely manner. She knows what to do and has a great attitude, very friendly and helpful.
I was facing some difficulties and had some queries and talked to Mr. Connor from CJ Dropshipping ... It was very pleasant discussion and he clarified all my points... Very impressive customer support.
Great service, very quick support to resolve my issue from Bonnie. Thank you
So far my experience with CJ has been nothing but amazing! I was confused on how to import my shopify orders but Angel was so helped with directing me to import my orders and also submit my payment. I appreciate the patience since I am new to this. We need more individuals like Angel to make this process smooth and less stressful.
I have been using CJ for some time now and have had a great experience. Easy interface to navigate and great customer service. My assigned agent Celia from CJ is readily available to answer any questions or solve any issues. I had some shipping problems so she worked with CJ's logistics team to provide a quick alternative without any major delays. Looking forward to doing business for years to come.
I have been working with CJ since the beginning and I am very satisfied. My personal agent, Chandy Chen, is really great. I love working with her. She responds very quickly, answers all my questions and helps me solve problems. She is very committed and solution-oriented. She helps me to find products/factories if they are not yet available on CJ. She also actively informs me about changes etc. She does an absolutely great job. Thank you very much!
I am extremely satisfied with CJ and the service provided by my agent, Dolly. She has been incredibly reliable. I have been using CJ for more than 6 months, and the products are of good quality, and the customer service is excellent.
*UPDATE*
Here is a respond i got from customer support:
"We are very sorry that we received your negative review. We take this issue very seriously and realize that it has caused you inconvenience. We will strive to become better and bring a pleasant experience to more people.
If possible, I hope you can remove the negative review, as it is very meaningful to us. We really hope you can consider removing the negative review.
Of course, we really value the negative review you wrote. If you can remove the negative review, I will try to help you apply for two $5 coupons.
I apologize again."
Make me question the other 5 Stars reviews this provider have.
*Original review*
If you want to ruined your business then deal with CJ dropshipping.
They issue the fake tracking details but never ship the orders. Customer gets the email with fake tracking numbers. My orders are waiting in processing for last 10 days and they are making excuses everyday, asking me to wait for few more days. Their claims of shipping in 3-5 days are joke.
Literally a SCAM platform, use it just for research purposes.