CJdropshipping: Much Faster

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CJ Dropshipping, simply put, is a nightmare. I'm in the process of delistng all products on my Shopify store that I've sourced from the app and would recommend that anyone unfortunate enough to have tried to use them to do the same. Compared to AliExpress/DSer, CJ's fulfillment system is cumbersome to the point of being non-existent. You can follow all of the excessive steps needed to list a product, only to learn, after a customer has ordered one, that it never "synced," even though you did everything right. You're also likely to find, once a customer has ordered a product sourced from CJ, that they don't actually have the item available even though you sourced it from their app, and that they never bothered to notify you of that issue, even after you've paid CJ for item and assume (incorrectly) that they have started the fulfillment process. CJ's support is equally abysmal. The agents available through their chat app, though polite, seem to lack proficiency in English or sufficient familiarity with how their app works. So if you're unfortunate enough to get yourself in a chat session with them, you'll find them seemingly answering your questions in riddles or hints, not out of any intention to give you a hard time, but because that is apparently the best that they can do. If you put in the hours (or days, or years) to try to get a real answer and solution, you'll find out -- assuming you haven't already died of old age -- that more than likely there is no real solution, other than going through a cumbersome process of refunding your customer for a product they will never receive. The only possibly redeeming feature about CJ, or so I thought, is that even though their products are almost always more expensive than those found on DSer/AliExpress, that their shipping is faster. I really haven't found that to be the case simply because their system doesn't work well. I'm hoping that with this review that I can spare my fellow Shopify store owners the same grief that I've experienced with CJ. This review is not based on a try or two with the app. It's based on my giving it a real chance, along with hours and hours of time spent on their unhelpful self-help web pages, videos and chat sessions. If anyone, anywhere, anytime, recommends you try CJ Dropshipping, run as fast as you can in the opposite direction!

good app with lots of products. the agents are very friendly especially amanda. it takes a bit to get the hang of it but as such i am satisfied. she responded well to my question and was able to help me out.

Rami Wu was fast and efficient for my sourcing requests! I recommend

CJ ist really best in class for dropshipping. The products are well evaluated and of good quality. Support is simply amazing. today I had some questions about a prodcut and Agent Ken Yang answered those questions within minutes. Great support!

I'm just starting to create my first dropshipping store so you can imagine the amount of doubts I have, luckily I got in touch with CJ dropshipping support I spoke with Ryan Chen I admired his patience and the simple way he helped me , I hope to talk to him again if I have more doubts. His service was perfect.

CJdropshipping is my go to for all my products sourcing. I found it better than Zopi or Ali Express in terms of shipping timing. Ali Express is usually slower and takes more time.

I would like to see CJdropshipping to get more sustainable products added.

I also have observed good customer service through what's app.

CJDropshipping has revolutionized my Shopify store experience, and agent Loker Wang deserves special recognition for his outstanding support.

From the beginning, CJDropshipping's user-friendly interface made sourcing products and managing orders a breeze. Thanks to the smooth synchronization of my products with my Shopify store and the automation of the ordering processes, I was able to save valuable time.

Agent Loker Wang stood out for his expert knowledge and tireless dedication. His advice was invaluable to the success of my business.

I was impressed by CJDropshipping’s diverse product catalog. Detailed product information and smooth order processing contributed to my customers' satisfaction.

Competitive pricing allowed me to maintain my profit margins, and CJDropshipping's reliability gained my complete trust.

In summary, CJDropshipping and Agent Loker Wang are an unbeatable combination for Shopify entrepreneurs. With their seamless platform and personal support, they have greatly enriched my business journey.

I'd like to extend my heartfelt appreciation to Ceci at CJ for her exceptional collaboration. Her unwavering availability, professionalism, and insightful proposals have significantly contributed to the success of our partnership.

The value she brings in terms of recommendations is truly commendable. Her dedication to customer service and ability to propose effective solutions have streamlined processes and positively impacted our work.

Thank you, Ceci, for your hard work and commitment to excellence. It has been a pleasure working with someone of such competence, and I look forward to continuing our successful collaboration.

"Hallie Hu" does a very good job. She is very friendly and the most important thing - she answers quickly and precisely.
I can only recommend her!