CJdropshipping: Much Faster

Bianca Rocks!

I recently chatted with Bianca from customer support, and it was awesome! She was super quick and friendly, and she knew exactly how to help me. Bianca made the whole experience easy and stress-free. Lucky to have her on my side!

Great drop-shipping service with bunch of quality and valuable products. It’s pleasure to do Business with you & also appreciate the great customer service provided by Eileen.

I'm just starting out my dropshipping business and there's still a lot for me to learn but fortunately CJ Dropshipping has excellent customer service that is very responsive. The agent that helped me is LEAH and she solved my order processing issue within couple of minutes.

I have had a great experience with CJ drop shipping and in particular I have felt extremely supported by my agent Miya Huang. Miya is always prompt and responds whenever I am in need. I am new to drop shipping and she has answered each one of my questions with support no matter how confusing I may be. Thank you CJ for providing valuable live assistance it has made my journey a pleasure :)

I am about to launch my online store and Oliver Xu and Sita Cui of CJ Dropshipping are my Customer Service Consultants who have been instrumental in helping a beginner like me overcome all the initial hurdles that I faced navigating through the system and enabling the offered services. I am ever so thankful to them for their patience and prompt service. Wish them Good Luck !

Chad Wen helped me sort out all my issues, he helped us to find the products we need.

My agent Bruce Lin is great. He try to help me every time and it's soo fast! Thank you.

I had a problem and See solved it in an understandable way. Fast response time and nice service. Gladly again, that's how good service has to be. Thank you for the work.

I'm only starting out, but so far CJdropshipping seems to have pretty robust tools and features. It's easy to search for products, though their 'search by image' feature could use a little work (it often returns a very limited number of items, or it's not the right match even though you can find the exact item on their site searching by keywords). But BEST OF ALL, their customer service response rate is extremely fast. For product sourcing, they will reply within a day (possibly even hours - I'm not at my computer 24 hours a day). You can also chat with a representative on demand as well. Eugenia Deng answered so many of my packaging questions I got embarrassed but she remained patient and helpful. When she didn't know a delivery schedule off the top of her head, she double checked with someone else and was able to give me a specific answer in minutes. Leah was also very prompt with helping me deal with shipping questions, and linked me to the correct resources. It's really great that I'm able to get answers so quickly via chat, despite being a beginner. I'd say that's even more important for beginners. I think I'm going to be very happy with CJ!

I had great support at the beginning from Leons and was really happy to solve any of my problems at the start while sourcing for new products. I think i am going to use that option with the chat further on. Thank you for helping me Leons!!!