전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 4월 17일

I've been using CJdropshipping for quite a long time. I am happy with the service. I am truly satisfied with my agent Miya Huang. I can ask her anything and she always kindly helps me.

Pink Gaming
스페인
앱 사용 기간 1년 초과
2024년 1월 28일

We have been working with CJ for one year and we were able to scale our business and offer many more products than we could previously. Our account manager Anthony has done a good job on solving any issues that we have had come up and we hope to continue work smoothly in the future.

AiMeré Luxury Collection
캐나다
앱 사용 기간 대략 1년
2024년 4월 10일

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved.

This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Bon Mercado
미국
앱 사용 기간 4개월
2024년 3월 12일

I want to say thank you to Shinco, since he is the most helpfull guy that I know from CJ. Always ready to solve any kind of problem.

EssentialNue
미국
앱 사용 기간 8개월
2024년 3월 6일

Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^

AnsonUSpace
홍콩(중국 특별행정구)
앱 사용 기간 9개월
2024년 3월 2일

Working with Aurora has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!

Bonafeli
오스트리아
앱 사용 기간 4개월
2024년 4월 6일

"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."

LIBREAROMA.COM
프랑스
앱 사용 기간 5개월
2024년 4월 14일

Gildan Wu is great. she helped me to get the tracking information and how not to send email directly to customer. That way i can send customer last mile tracking no of the country so they can trace with local company. it was good service of CJ

Kidspacific
뉴질랜드
앱 사용 기간 7개월
2024년 3월 7일

Great app! Lots of (winning) products to find there. Customer service is great and response fast. Since the start I was in contact with Garrison Wong and he has helped me a lot of times with a lot of questions. He has always communicated calm, professional, fast, straight forward and was always looking for solutions. Thank You! And keep up the great work!

Modament
네덜란드
앱 사용 기간 2개월
2024년 2월 21일

So, I am only a newbee here trying to do dropshipping, and not even an iota of what I am getting myself into. I've been reading so much online about dropshipping and thought it maybe something that would improve my future outlook.

And as a newbee without a depth of knowledge about how the product sources of shopify stores works, I decided to contact cj dropshipping directly to find out info on returned items, tracking, and out of stock orders. So I tried contacting you directly hoping to get a reply promptly, which actually happened and I am so grateful to Ms. Sita for her promtness in replying to my inquiries. Thank you so much, Ma'am. It was a great pleasure working with you this afternoon. Thank you, again, so kindly.

Essential Wears
미국
앱 사용 기간 2개월