CJdropshipping: Much Faster , 리뷰 7,639개

1) They're out of touch with their shipping center. They receive notice...often 2+ weeks after you order- that your items are oversized. Half the time they don't even reach out to you to let you know, until weeks go by and you haven't received your items yet. 2) When they are oversized, what you're charged one day differs from the next. You would think they would have shipping streamlined, so that you aren't constantly having to check up on your products to make sure they're moving along the pipeline. 3) Their "agents" are terrible at communication. They also do nothing to make sure screw-ups on their end aren't repeated. This is a big issue if you are trying to scale using them. 4) Products often arrived horribly filthy which tells me that CJ has no idea how to communicate proper packaging of products in my niche, even though they have a huge item selection in it. Sellers should meet a certain level of quality in the buying experience, and it seems like it's just any and every joe that wants to throw something in a box and sell it with no regards to how closely it resembles the pictures. 4) Lastly, packaging for transport is terrible. CJ again, has no standards for packaging to relay to sellers, so oftentimes things will arrive broken. 5) Their attempts at correcting their screw-ups are terrible. I ordered two vases which arrived broken and dirty. I then asked them to re-send the units, which they did, but asked for MORE MONEY to ship the SAME PRODUCTS. Just unprofessional. They do the bare minimum to ensure good business practices and are just ineffective at their service. Go elsewhere.

Very good app! And thank you to my agent Cole chou who helped me get further with my business. She is very professional and always reply on time

CJ is a good service despite some things that could be bad. I had an agent named Catherine and she was very good at answering all my questions and requests.

the best support I could have, thank you very much Khloe Deng and all her colleagues who advised me

Chris Ou from customer service, was very helpful, and clear with his answers. I recommend to use whatsapp for customer support is much faster that a ticket.

JUST AMAZING!!!!! AND especially customer service is totally awesome. A guy named Howard Huang who helped me with everything patiently and nicely!!! CJ Dropshipping is the best!!!!

Great service and Paulo helped me communicate with the supplier and answered any question I had. Good products and pricing and great staff thankyou

Perry responds very quickly and meets all your needs. I am happy to work efficiently thanks to Perry.
I recommend !

Amazing customer service always keeping contact with me as soon as possible, very polite, and a dedicated person. This person is Mango Fu agent from CJdropshipping.

The only reason I HAVE to use cjdropshipping is because AliExpress in banned in India. If you can use the latter however, don't mind switching, ever. You cannot talk to the manufacturers directly, and not all the agents available know what they're talking about. In fact, if you don't reply for 10 mins in chatbox because they told you to wait, conversation is closed automatically. It's pathetic really. The only reason the app has so many 5 star reviews is because every month agent asks you to write a review. They don't specify give 5 stars, but they do need screenshots so of course it feels weird sending screenshot to someone that bashes them. Everything is quite chaotic. The absolute worst part is that there are so many items on CJ that are out of stock or have just been stopped manufacturing. They still don't remove it from the platform. If you ask an agent prior, they might tell you that it's available (because like I said, not all of them know what they're talking about), and then after 8-9 days of the order being placed, they'll tell you that it's unavailable. It's been a headache. I wish AliExpress was available.