리뷰 (8,050)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2023년 5월 11일

My agent Ben was able to respond to my questions in a professional and timely manner. It is a pleasure to work with him.

Ami Puppy
캐나다
앱 사용 기간 25일
2021년 7월 31일

Very helpful app with great chat service....My agent is very supportive and ready to assist me whenever I need her..... Thanks a lot

Wriixty
모로코
앱 사용 기간 25일
답글 CJDropshipping개 2021년 8월 1일

Thank you for your feedback! Your approval is our motivation.

2023년 5월 16일

AoKi was very respectful and helped me through the order process. She communicated with me through the whole process and made sure I was satisfied with the product. I definitely recommend her as your agent because she will give you the best experience with CJ Dropshipping.

FLOWERSIA SHOP
이탈리아
앱 사용 기간 25일
2020년 6월 10일

The app is really the best and essential for effective dropshipping !
As for customer service, I have rarely seen one like this: Always very fast and kind. Special thanks to Bianca for her responsiveness!

Japan at Home
프랑스
앱 사용 기간 25일
답글 CJDropshipping개 2020년 6월 10일

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

2021년 5월 10일

Great service and excellent customer support. My agent (Estelle) was able to find answers and solutions for all kinds of questions and requests. Easy to use interface, even with multiple tabs opened, great user experience. The only reason it's not 5 stars is that product search doesn't really find relevant results all the time, so that could be on the list for improvement.

Gitchee Goo Baby
영국
앱 사용 기간 거의 2년
답글 CJDropshipping개 2021년 5월 10일

Thank you for your feedback! Your approval is our motivation.

2020년 5월 26일

I contacted the support team regarding my sourcing issue and one of them reply with a solution promptly.

TOKCOB LIMITED
영국
앱 사용 기간 거의 2년
답글 CJDropshipping개 2020년 5월 26일

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

2022년 12월 19일

Great service and fast shipping times. Costumer support is fast. Very satisfied with both the store, shipping times, shipping prices and costumer support

TPM Essentials
노르웨이
앱 사용 기간 25일
2021년 2월 25일에 편집됨

The CJ drop ship service itself is maybe very good. But I don't think I'll ever know. The complexity of using the app to simply add products to your store is terrible. It is not easy as with Eprolo or Oberlo. There are no clear explanations of what needs to be done & there are various, seemingly unnecessary options as well, which makes it even more confusing. For eg there are 3 different screens that show my products, and 1 of them has conflicting information to the others regarding availability & shipping! But worst of all is their command of English. It is absolutely terrible. From their on site headings and descriptions, to their site/Youtube tutorials, to their Chat service, it is very confusing. CJ needs to invest in a few customer service people who can convey & understand information in English correctly. I have spent over an hour this evening trying to explain an issue to a customer service agent who simply could not get what I was trying to say, and I ended up giving up, with the issue unresolved.
The site navigation is also below par. If you DO open chat, the text box cannot be moved around, so it goes right on the middle of your screen so you cannot see the CJ page at all. You have to close the box to look at the page, and then reopen it. There is also no way to END the chat. You can only minimize the chat screen which is very strange. Here's an example of the ambiguity of the site instructions. In the side menu Authorisation / Shopify, you'll see a summary of your store and its settings. Regarding the Inventory Sync setting, if it says "Enable" it actually means this setting is disabled. If it says Disable it actually means your connection is enabled. Such confusing titles and descriptions abound on this site. I am not confident that it is even set up to work with my Shopify site, and as explained, the Chat support are less than capable of putting one's mind at ease. This site makes me nervous about selling, in contrast to Oberlo & Eprolo whom I have been confident with right from the start.

Shhh...
오스트레일리아
앱 사용 기간 거의 2년
2020년 8월 26일

Very good app! And thank you to my agent Cole chou who helped me get further with my business. She is very professional and always reply on time

360®
오스트리아
앱 사용 기간 24일
답글 CJDropshipping개 2020년 8월 26일

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

2020년 7월 15일

the best support I could have, thank you very much Khloe Deng and all her colleagues who advised me

Secret Instant Lift
모로코
앱 사용 기간 24일
답글 CJDropshipping개 2020년 7월 15일

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!