리뷰 (8,044)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 5월 20일

(J’avais posté cet avis il y a 1 mois et l’avais supprimer après qu’ils m’aient supplié mais ai décidé de le reposter avec une petite mise à jour) Je ne sais même pas par où commencer... Premièrement : la qualité des produits. J'ai passé une première commande pour tester les produits (lingerie / bijoux de corps). Plus de la moitié était cassée, rouillée ou non similaire aux photos. Ça me fait donc rire (ou pleurer) quand ils disent qu'ils vérifient la qualité avant d'expédier les articles. Dommage qu'on ne puisse pas joindre de photos aux commentaires. UPDATE du 20/05 Deuxièmement : Le manque CRUEL de professionnalisme !!! Toujours après cette première commande, l’un des articles était différent de la photo sur leur plateforme. Je demande donc à mon agent s’ils se sont trompés dans la commande ou si c’est la photo qui est fausse. Après avoir posé la question plus de 5 fois (parce que personne ne répond) il finit par me dire que c’est sûrement la photo qui est fausse et que l’article que j’ai reçu est bien le bon. Je fais donc mes photos avec modèle et photographe, mets tout en ligne sur ma boutique. Une cliente passe commande et l’article qu’elle reçoit n’est pas celui que j’ai reçu et qui est affiché sur ma boutique mais est celui sur la photo! Maintenant ils refusent de prendre leur responsabilités et m’informent que je dois dire à ma cliente d'accepter l’article (qui n’a rien à voir avec celui qu’elle voulait) car il est de bonne qualité (????) et qu’en plus je dois payer pour recevoir le bon produit (oui car je dois mettre à jour les photos de l’article sur ma boutique). Je n’ai jamais vu un service client aussi mauvais. Jamais. Sans parler du manque de professionnalisme, on dirait que c’est une start up dirigée par des gamins de 10 ans qui ne comprennent rien, s’en foutent des problèmes de leurs clients et ne font rien pour arranger les choses quand ils ne font pas leur travail. Si vous n’avez pas encore commencé à travailler avec CJ, FUYEZ !! Sinon vous allez faire couler votre entreprise ! C’est la pire arnaque du siècle ! ------------
(I posted this review 1 month ago and deleted it after they begged me but decided to repost it with an update) I don't even know where to start... First: the quality of the products. I placed an initial order to test the products (lingerie/body jewelry). More than half of them were broken, rusty or not similar to the pictures. So it makes me laugh (or cry) when they say they check the quality before shipping the items. Too bad you can't attach pictures to the comments. UPDATE of may 5th Second: The CRUEL lack of professionalism!!! Also after this first order, one of the items was different from the picture on their platform. Then I asked my agent if they got the order wrong or if it was the photo that was wrong. After asking the question more than 5 times (because no one answered) he finally tells me that it's probably the photo that is wrong and the item I received is the right one. So I took the pictures with the model and the photographer, put everything online on my store. One week ago, a client ordered this article and they shipped the wrong one ! Now they refuse to take their responsibility and they inform me that I have to tell my client to accept the item (which is TOTALLY different with the one they sent it to me) because it is good quality (????) AND I have to pay to receive the right product (yes because I have to update the pictures of the item in my store). I have never seen such bad customer service. Ever. Not to mention the lack of professionalism, it looks like it’s directed by 9 years old kids who don't understand anything, don't care about their customers' problems and don't do anything to fix things when they don't do their job. “If you think of doing business or dropshipping, you will never wanna go with CJ Dropshipping. Don't get fooled by the reviews, they are all fake or made for discounts and coupons. CJ ruined my business it will ruin yours too.” 100% True

Amapola
멕시코
앱 사용 기간 11개월
답글 CJDropshipping개 2022년 5월 20일

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

2020년 4월 30일

CJ Dropshipping as the potential to be a game changer. The offer a wide variety of services like, sourcing, shipping, taking product photo's / videos and much much more. The fact that they have 2 warehouses in the U.S is important. There are a lot of thing they need to fix, there is a lack of transparency and processing times can get slow. The website is very badly optimized making it unresponsive and the website structure is confusing to say the least. But they do provide something that is hard to find, and the fact that you get assigned your own agent for customer support is smart. My agent (Miranda) is great, she helps me with buying bulk, and answering questions i may have, and gives her full dedication for my business. I would give her 5 stars.

To summarize: CJ is an platform that is not quite there yet, but with a couple of changes and overhauls, they can be a true game changer in the world of dropshipping.

Illumive
네덜란드
앱 사용 기간 11개월
답글 CJDropshipping개 2020년 5월 3일

Thank you for your compliment. We will do better in the future. Have a nice day!

2020년 7월 2일

CJ makes the whole process of fulfillment easy. I am lucky to be working with Park who has been incredibly helpful.

Buddies Pet Shop
오스트레일리아
앱 사용 기간 11일
답글 CJDropshipping개 2020년 7월 2일

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

2020년 10월 31일에 편집됨

I am very happy with this service. Great Agents & Support. They offer many services like sourcing. 5⭐

bestmum.de
독일
앱 사용 기간 11일
답글 CJDropshipping개 2020년 11월 1일

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2022년 3월 9일

I was very pleased with their customer service. Ada was very helpful in helping me resolve my problem.

Bode' Fashion Boutique
미국
앱 사용 기간 11개월
답글 CJDropshipping개 2022년 3월 9일

Thank you for your feedback! Your approval is our motivation.

2023년 3월 13일

CJDropshipping has been a great experience. Even better than others which have a paid annual subscription up to $500+. What has most impressed me however is the personal agent assigned to you - for me it's Saturn Wang, who went above and beyond in helping me source my product, helping me with issues such as customer cancellations, and even negotiating pricing with suppliers. He literally sourced me products and variants the SAME day while competitor PAID dropshipping services take up to a week even when you link an aliexpress variant. Cannot recommend highly enough - I've had my current success thanks to CJ and the amazing agent Mr. Saturn whom I've been assigned :)

The Gravity Case
미국
앱 사용 기간 11일
2020년 12월 16일

Very good alternative to AliExpress. Allows you to process orders with better delivery times than AliExpress. Really professional service despite the time differences it can have with your personal agent (I'm based in France) but you can still contact the chat employees who are very reactive! My personal agent Sharon is very attentive and does her best to provide solutions to each request. However, there are always improvements to be made on the platform itself (to better track customer orders, filter them and export them faster) but this concerns web development and is therefore another subject. I recommend the application, if you don't work with an agent yet.

Relax-Night
프랑스
앱 사용 기간 11개월
답글 CJDropshipping개 2020년 12월 17일

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2023년 5월 27일

Great Customer support by Cucheng. Happy working with CJ.
Hope to establish a long-term partnership.

Zidishops
필리핀
앱 사용 기간 11일
2023년 2월 11일

Really good for dropshipping. They assign a private manager. They are really helpful. My manager Sita Cui is just really helpful for me.

Pierify™ - qualité du service
미국
앱 사용 기간 11일
2020년 11월 7일

Reliable shipping and good integration. Agent Cassiel is also helpful and responsive in follow up and answering queries. Can improve in having more accurate product description and pictures. In addtion, the CJ JL express tracking information dont work. Other than that, overall would recommend using this platform for dropshippers who are just starting out.

The Kiru Store
싱가포르
앱 사용 기간 10개월
답글 CJDropshipping개 2020년 11월 9일

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!