리뷰 (8,074)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 7월 13일에 편집됨

For CJ Please update your Suppliers and make sure women's clothing have a complete information in it. Agents are nice to work with, Sean Lu helped me when Cathy is off. Thank you

KÁSIH
캐나다
앱 사용 기간 7개월
답글 CJDropshipping개 2021년 5월 30일

Thank you for your feedback! Your approval is our motivation.

2020년 6월 15일

CJ is doing a terrible job during difficult times like COVID19. I have 100+ packages which are not delivered for 2 months already. I understand the pandemic is causing delays but CJ is not doing anything about solving this problem! They are just blaming the freight forwarder SF Express. What a fraud! Must act like an international company and resolve the problem instead of saying "wait patiently". Terrible!!!

Neat and Handy
미국
앱 사용 기간 6개월
답글 CJDropshipping개 2020년 6월 15일

Sincere sorry for your bad experience. Please contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

2020년 5월 1일

I still didn't get the instructions to unlist a product so I could add it back with my price. I had to delete a product from my store because my wasn't added and cj won't let me re add the product.

Top Notch 2K
미국
앱 사용 기간 7개월
답글 CJDropshipping개 2020년 5월 3일

Sincere sorry for your bad experience. You can "disconnect" the product on CJ. Then, connect it to your store again. Hope it works.
Besides, we don't recommend "unlist" products in your store. Because we will lose the connection between CJ and your store. You can "edit" it to change a price or something else.
If you have any questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
Best wishes!

2023년 5월 29일

Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.

Geek and Fluff
영국
앱 사용 기간 6일
2020년 8월 18일에 편집됨

I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk

DivaStyles Fashion Boutique
미국
앱 사용 기간 6개월
2020년 12월 10일

CJDropshipping is a really nice service! My agent Aketa Xiang is always available to help me, fix problems, and answer my questions.

Cushy bed
미국
앱 사용 기간 6일
답글 CJDropshipping개 2020년 12월 10일

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2021년 1월 27일

Great App and service. Their support team is outstanding. Especially Helen, she is very helpful, fast, supportive and friendly. Highly recommend.

zPosturez
오스트레일리아
앱 사용 기간 6일
답글 CJDropshipping개 2021년 1월 27일

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2023년 5월 17일

May 17, 2023
My personal Agent Bird was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you bird :)

SamiAhmed
아랍에미리트
앱 사용 기간 6일
2021년 2월 21일

William Wei helped me. It's an easy app to use, though I find the shipping too high to compete with others. They do a great job if you ask them to find something out for you.

Animalium Co.
캐나다
앱 사용 기간 6개월
답글 CJDropshipping개 2021년 2월 22일

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

2023년 7월 19일에 편집됨

All 5 stars reviews are scam, as they are all for the customer services lousy support. It’s because all their agents are super disqualified
Communication between agents & people handling orders, disputes, & tickets is super primitive. they display an utter lack of accountability & seem clueless about promptly & effectively resolving issues.
Their claim of maintaining a warehouse for products is untrue, they have no accurate record of stock or knowledge about suppliers' inventory. This leads to constant changes in stock availability, shipping prices, & items being discontinued, resulting in customer dissatisfaction.
As you may see when you start ordering products they might easily issue tickets to orders & say that products have been discontinued & they offer a different product that they think is the same or they will try to give you a refund. None of their product photos are up to date.
Processing time on these orders is way beyond comprehension & the biggest mess around they did against me was charging me an extra 12$ & they changed my original shipping method to DHL then they increased the price 1.2$ extra & I paid it out of my own pocket as I care about my customers, after paying it they increased the DHL extra 24$, & of course your agent is always not there to help & when they answer they goes against you & never solve the issue, in the end I had to cancel the order & send an apology email for my customer. & today the same thing happened, indicating a lack of regard for customers' concerns & a willingness to manipulate shipping prices although almost everyday we receive a Logistics Price Adjustment Notice & like 90% of the time with a decrease of the shipping prices.
apparently they fool us with not eliminating the shipping method that doesn’t comply with the product & then they increase the shipping prices & let you deal with the bad reviews & complains.
Their shipping times are unreliable, making them an untrustworthy & poorly managed business. Any aspiring entrepreneurs are strongly advised to avoid dealing with this company & disregard any advertising or reviews associated with them specially youtubers who are apparently are affiliated or sponsored by them. The reviewer aims to warn others about this company's deceptive practices & encourages people they know to steer clear of this scam company.

Pod Gadgets
미국
앱 사용 기간 6개월