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I used this application to source my product. They are responsive and respond to questions very quickly. I was able to talk to Mandy Lu who helped me super quickly
Thank you for your feedback! your approval is our motivation.
Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.
Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.
I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.
super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone
Thank you for your feedback! your approval is our motivation.
I just started doing dropshipping not long ago, and I got very quick replies from Rebecca and she was able to answer my questions and help me out immediately! It’s refreshing to have great customer support :)
It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
saturn wang is very helpful and nice with customer service
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My agent Vita Liu was really helpful. She helped me to fix an issue with my order and gave me tips to correctly use CJ, thanks !
Hello everybody. I found app on Internet before. App is amazing and all CJ agent is great.They are very warm and frendly people. They have online chat and this is very helpful. I must praise Amy Lian, Celia Yang,Francis, Robert, Howard and Meera. I recomended this agent ;) . I think CJ will be better than Ali baba group ( AliExpress, AliBaba, 1688, etc) for few years. You will lose a lot if you didnt coperate with them. I strongy recomended it and if you chose them shipping them information will be hidden which is great. I strongly recomended this app and all them agent. I was personal test them order and orders arrived before limit for sending time. I was more then happy when I saw they made and add app on Shopifly. THANK YOU CJ