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Really a very strong support. I have written to the Ken two days via WhatsApp. Super fast responses and always had a solution.
CJDropshipping really changed the game for me. My agent Bin Han has always been there to help me across my journey, Cant thank him enough :)
I would definitely recommend CJ to anyone in ecommerce.
I spoke to Danielle and she helped me solve a small problem. She was very kind and friendly :)
She was one of the best assistants I've ever talked to.
It's a bit of a learning curve setting everything up but overall my experience so far has been very good. Customer service is also fast and my agent Bin Han has answered all my questions pretty much immediately. I also ordered a variety of items to check on the shipping/processing times, and they were within their estimated range. They were packaged well and came without the shipping prices/receipt which is what you'd need for drop shipping. Just a few other things to mention...
- I have not tried other drop shipping providers and my site is not live at the time of writing this.
- The product prices when you buy directly on the CJ site are in USD and you don't see that on the checkout and the invoice doesn't mention it either. (only figured that out after looking at the price difference on my bank statement. I live in Canada)
- Check multiple sources on google (reverse image search) for product reviews before listing them to ensure the quality. There is a place for people to leave reviews on the CJ site, but for less popular products there are sometimes few to none.
Je recommande vraiment CJdropshipping, c'est le top du top, Joey Zhu est mon agent et elle est vraiment à l'écoute et super sympathique ! J'adore !
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Bonnie Gu, excellent service, very fast response, really proffesional and really kind, everything perfect.
Very Great support. Very reactive, very helpful and very concerned. I highly recommend CJDropshipping for their support !!!
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Highly recommended.
The customer service is super.
Arlene helped me and she is super kind and helpful.
Very helpfull.
Creda Li....you are the best!!!
Amazing help with my first orders and quick responce!!
I like, just the best service compared to others. I hope that in the future this will continue while improving services even more because I believe in CJ's ability to excel even more. Thank you, go ahead with your eyes closed.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!