리뷰 (9,364)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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  • 평점의 2%가 별 1개입니다
2023년 6월 27일에 편집됨

Their dispute team is the MOST DISGRACEFUL part of their business. Mistakes made, ok, just fix it. But they don't. They TRY TO DENY EVERYTHING.

All problems are routed by this AWESOME DISPUTE TEAM to the innocent agents and warehouse. They are just like a shameful team hiding at the back and doing a lot of bad things.

Ashtray Planet
오스트레일리아
앱 사용 기간 대략 2년
답글 CJDropshipping개 2021년 9월 26일

Sorry for the inconvenience to you. With any problems, you can contact your agent for help.

2023년 8월 4일

Excellent app, 100% recommended for dropshippers, loved the service by Cherry Xu, excellent talented hard working team

Coral Store
레바논
앱 사용 기간 26일
2022년 1월 5일

I have been using cj dropshipping for 1 year now and I must say that it is a great platform, the customer service is really super, I recommend it !!!!

Lombarcasa
이탈리아
앱 사용 기간 26일
답글 CJDropshipping개 2022년 1월 5일

Thank you for your feedback! Your approval is our motivation.

2023년 5월 18일

I've talked to ''Michell luo'' for my product sourcing , She helped wonderfully about that, thanks to her and CJDropshipping

Gourmet Gadget
터키
앱 사용 기간 26일
2023년 9월 7일

The customer service is extremely fast and professional. I really appreciate that.
Thanks, Amy.

FRISPLY
스페인
앱 사용 기간 26일
2023년 3월 6일

Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.

shophouseoffiori
미국
앱 사용 기간 26일
2021년 3월 26일에 편집됨

It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.

OhMySmoothySkin
미국
앱 사용 기간 26일
답글 CJDropshipping개 2021년 3월 28일

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

2023년 6월 3일

We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.

Scoogs
몰타
앱 사용 기간 26일
2023년 3월 6일

I got a very informative conversation with Michell luo about IOSS decloration, thank you for clarifying my questions!

tvello
스위스
앱 사용 기간 26일
2021년 9월 16일에 편집됨

On 9/12/2021, I reached out to them because my Google Merchant account was suspended because of their API. I sent them the files through the in app messages. I was told by Box Chen within 2 days they should have an answer as to what happened. So fast forward Wednesday, September 15, 2021: Tried to reach out repeatedly within the app but no one responded last night. Not only did they not respond... I tried to submit a complaint and they blocked it. I took screenshots of everything I wrote for proof... and I will recored this complaint as well. My question to Shopify is why are Merchants allowed to take advantage of consumers like this and they do nothing to repair the damages they've caused to a shops Google account. I have spent months getting items and placing them in my store. That means I have spent more than 40 hours a week listing their items into my store.

Iaunna's Bridal
미국
앱 사용 기간 대략 2년
답글 CJDropshipping개 2021년 9월 17일

Hi, we're sorry for the inconvenience to you. As we learned, it shouldn't have the problem if you're just using our Shopify app. Could you pls contact Shopify support for detailed information? Thank you for your patience.