CJdropshipping: Much Faster

The first product I decided to dropship is being delayed by cj dropshipping by over a MONTH. All they can do is say sorry but not do anything to solve the issue. Truly a broken system. Would not recommend.

i cant even log in this site has some major issues that need to be fixed. i would write about this issues in more detail but why waste time.

Do NOT waste your time and money with these guys! Worst customer support experience ever! They lie, the make empty promises, they blame each other, and never deliver. Their user interface is so ridiculously complex and ugly and useless! I wish I could give them -5 stars!! And Shopify has to do a better job vetting these apps AND managing them... that's part of their value prop. So, it turns we can not have more than one supplier app connected to a Shopify store, as we run the risk of those apps having access to orders placed for other apps. Case in point, among our CJ orders we found orders meant for Oberlo!

This dropshipping site turned out to be a complete disappointment. Let's start with the quality of the products - it was subpar, not matching the descriptions. Many items arrived damaged, and getting a refund became a real headache. The delivery times were significantly longer than stated, rendering my business less efficient.

The site also failed to provide adequate customer support. My inquiries about order statuses and refund issues went unanswered. The website interface is challenging to navigate, and product information is incredibly unclear.

In the end, I not only lost time but also money. I strongly advise avoiding this site if you're serious about pursuing dropshipping and building a sustainable business.

Worst app and very bad customer support, they took almost 9 days to ship the items go for private agents they are best than this cj

WORST DROPSHIPPING AND UNETHICAL BUSINESS THEY ARE RUNNING. I AM SURPRISED HOW THEY ARE NOT SHUT DOWN. ORDERS TAKE OVER 10 DAYS PROCESSING AND THEY LIE ABOUT DISPATCHING THE ORDERS WHEN THE ORDERS ARE SITTING IN THEIR WAREHOUSE UNTIL YOU BRING IT UP AND SUBMIT A DISPUTE THEN THEY SHIP IT OUT AFTER 15-20 DAYS..SO IF YOU ARE LOOKING TO SKIP ALL THIS HEADACHE..PLEASE QUIT THEM NOW. OTHERWISE NO MATTER IF YOU HAVE BEEN DROPSHIPPING FOR A FEW MONTHS OR A FEW YRS IT WILL TAKE THEM ONLY A FEW DAYS TO RUIN YOUR BUSINESS

Some of the shops on CJ are scam suppliers. When I brought this to CJs attention the deleted my account instead of resolving the issue.

I recently began using CJdropshipping, and my experience with the service has left me feeling rather unsatisfied. The "account manager" assigned to me has not been very helpful, providing brief, uninformative responses to my inquiries. It's akin to conversing with an inexperienced individual who offers one-word answers and fails to guide me towards effective solutions.

Made 3 orders, 1 was deliveried, 1 was returned money after a week because the supplier did not send an order with no any apologize and the last one with bad damaged box, no seal, missing item. And when I asked for resend a new one or refund, they asked me a ton of questions, provided a proof of my customer and after I gave them the image of product they said they only refund amount of missing item, unprofessional. Never use your service again!!

They lie about the stock of a lot of items. I've had multiple situations when I've asked about, for example, the dimensions of certain items - which had 20.000 units in stock - and when I've asked about it - they've said it's out of stock and deleted it from the website. They also don't update the stock when you list the item - I've just had the situation described above, the product was deleted from their website days ago - and on Shopify, it still shows as over 20k units in stock........When I've reported it they've said
"the factory inventory on CJ can not be updated from time to time"
When I asked how am I supposed to know when a product is out of stock - they said that I should double-check and create a ticket. Yep, I have over 200 items listed, and I'll ve creating tickets for all of them every day to check the stock. Absolute clowns. Imagine this - you've sold 50 units of a product that has 20k in stock, and when you want to fulfill it they say it's out of stock. What do you do then? Customer service is also the worst, they will help you only with the most simple issues you can solve by yourself, but never with real problems like the one described above. They just don't care, and act like it's never their problem. Don't get fooled by all the 5-star reviews - CJ often asks the new user about reviews after solving simple issues - I've been asked about it plenty of times. Just have a look at the reviews, people often mention the name of the person from live chat that have asked them for review. Most of those people used the app once or twice then forgot about it and never used it again. That's how they've got all those 5 star reviews. I have no idea how they're still in business - claiming a false amount of stock is illegal by law - that's stock manipulation. I've already reported that to Shopify, will see how it'll go.