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The Customer support, esp. Ms.Niky was very prompt and understanding in solving my issues quickly. I like the idea of CJ being the only dropshipper I need to deal with, instead of the overwhelming task and risk of manually selecting best suppliers on Aliexpress myself one by one, without having any way to know who are really trustworthy! This is what I had been looking for since the 2yrs of my store's creation. And now finally I can feel at peace with a sense of security in my dropshipping business! Thankyou CJ!
I've had an excellent experience with CJ Dropshipping, and Erica has been fantastic! The platform is easy to use and offers a great range of products, making it simple to manage my orders and inventory. Erica was incredibly helpful and responsive, ensuring I had all the support I needed with my questions. The fast shipping and ability to customize bundles make CJ stand out from other platforms. Highly recommend this service!
This app has completely changed my business. They didn’t work with MOQ. When your product is not in the shop they will source it for you. I recommend it !
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I am new on this platform and just ordering a few shipments with them I must say that the live chat support / 24 Hours is a great experience . Especially for a drop shipper like us, it's most important to get immediate answers to the questions we get. I am definitely going to add more and more products from CJ. Apart from customer support, there is some manual work we need to do which is inventory track where I needed to select the CJ fulfillment manually but that's ok even though it take a little bit of time. I wish cj won't stop their 24 hour human chat.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Nancy was really helpful and responded instantly to all of my questions! She even sent screenshots to help. Highly recommend.
Vita Liu has been assisting me patiently and very quickly and has resolved all my issues. Thank you so much!
I'm pleased to work with CJ. Been rocking with them for over a year now. Fast shipping, easy product soucing process, and easy-going team. Special shootout to Fiona!
I recently had a minor issue with an order that I placed with CJ Dropshipping. However, I am pleased to say that my problem was handled efficiently and effectively by the company's customer service representative, Alan Yang.
Mr. Yang was able to provide me with prompt assistance and resolve the issue in a timely manner. I was impressed with his professionalism and willingness to help. It is clear that CJ Dropshipping places a high value on providing excellent customer service.
Overall, I am very satisfied with my experience with CJ Dropshipping. The company's services are top-notch, and their customer service is truly exceptional. I would not hesitate to recommend this company to anyone in need of dropshipping services.
Thank you, CJ Dropshipping, and a special thanks to Alan Yang for his outstanding assistance.
Sincerely,
Unbelievable customer service, personally deal with June who is there 24/7 with a fast and accurate response every time! Highly recommend for any entrepreneur getting started off in the Ecommerce space.
Thank you for your feedback! Your approval is our motivation.
Excellent customer agent, Ken! Thank you for responding me on time. I am satisfied with her assistance.