Omtaler (8 704)
Raffiner
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Etter vurdering
I started using this app and thought great they have a USA warehouse. I am a new store and my first order with them and I try seems to be good until. I get a email saying that the product is not at the warehouse. So much for building trust with my customers and now I have t ok explain their inability to keep things updated. I will now have to take all their stuff off my store before it sells. Update: Had a second problem with an order from an US warehouse. Wendy Waun was great and professional at diagnosing and fixing the problem. But 2 problems in the first two orders ....
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
The app is fantastic. Have the agent Vincy and am more than happy with her. She does her job very well and responds to wishes and questions
Thank you for your feedback! Your approval is our motivation.
I has just started to use CJ dropshipping . However, because my understanding is still weak, I couldn't connect product, so I asked Cj , then I tried to use chat them one lady was figuring out very well. So I did not lose a chance the very first two orders! I am very satisfied with their product but also their service.
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
I had inventory and contact problem with cjs US warehouse but June helped me to solved it. Also answers my all questions. Thank you June<3
Great app, I find it a very useful alternative to other websites and couldn't have found it useful without my agent Robert Luo. He was very useful and polite and was clear and responded to me in a timely and accurate manner. Thank you!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
You have your own personal agent and I can tell you that they are the best especially Shicharl Qiu. Thank you
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I have been using this app for a long time, and customer support & the response from the team are great. I appreciate CJ's agent Vincy who works hard to serve us best.
10/10 amazing app! My customer service agents Melody and Zoey are super helpful and very friendly :) Very impressed!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Big shout out to my agent Mango Hu! She's been an invaluable member to this partnership. She's helped us private label products, launch new products, develop supplier relationships, negotiate pricing and assisting us with logistics/support issues. I am very happy to be working with Mango Hu and I very much appreciate the service she provides us. Thank you so much!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Very good app the Agents are very helpful and quick to respond to any queries you might have. I have beeen using for more than a year.