Omtaler (7 946)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
1. april 2023

Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day

Sporty-Human
Frankrike
5 måneder bruker appen
26. november 2021

Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others.
Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines.
The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard
They do not update the camp regularly. Everything that is written on the site is not true.
They are only suitable for a start, later you have to get away from them or you will fail in the worst case.

Frenchie Complex
USA
5 måneder bruker appen
CJDropshipping svarte 29. november 2021

Hi, sorry for the inconvenience to you. About the inventory, there are two types: CJ inventory (stocked in CJ warehouse) and factory inventory (stocked in factory inventory). When CJ doesn't have the inventory, it will take some time to get it from the factory, which will make the processing time longer. Regarding the out of stock issue, we recommend you contact your agent for the latest inventory status of your best sellers. Thank you for your patience.

30. oktober 2022

I Have been using the platform for around 9 months .. for kids clothings. well what i found is the following :
1- 50% of the items available on the website and the stock mentioned are totally wrong, once your client makes a purchase after 5-7 days you might received an email that the item is not available so basically you will lose your customer trust .. and some items 7 days after the order !!! 2- Shipping prices is the same issue ... once you pay your shipping fee 50% of the items you will receive an email that your order on hold until you pay the shipping difference! which will be added cost + shipment delay, we are talking +4-5 days extra delay if this happened ..so basically you are taking about 14 days until the item is shipped from the warehouse to the shipping company .. then the shipping days is calculated like 6-12 days + 14 days sourcing, payment, delay .. extra which will lead you to this 90% of your orders will be returned cuz it didn't come on time and the delay, and the extra cost on you ... most of the services are promised are just on paper .. photography .. custom packing, extra .. its there in the website but you will either get no reply or sorry we cant do it at the moment .. ! my custom packing ticket is open for 4 months now and still pending .. and most of the reviews here that mention a person's name its like they will ask you to please write a review and mention my name extra .. cj can be useful if you order your private inventory, and use a private shipping agent .. but that's not dropshipping

LITTLE BEDOUIN
De forente arabiske emirater
5 måneder bruker appen
CJDropshipping svarte 1. november 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

21. mars 2023

My agent Remi helped me and made me feel more comfortable using this app. Thank you so much for this app!

Only Best
USA
5 dager bruker appen
21. oktober 2022

bad service.. always keep delay and blame customer problem.. Totatlly unprofessional. It's causing delay shipping to customer. Customer said i am scam

Ainuua
Singapore
5 måneder bruker appen
CJDropshipping svarte 23. oktober 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

Redigert 26. mai 2023

I must revise my previous review as it heavily relies on the agent assigned to me. I have conducted numerous transactions through CJ, involving substantial amounts of money, but the treatment I received afterwards was abysmal. After being assigned a new agent, my experience has been nothing short of a headache. Dispute replies take an excruciatingly long time, sometimes weeks, to receive any response. Even for resending an item worth just a few cents, they initiate a lengthy discussion that seems excessive. In cases where it's evident that the parcel is lost, I am asked to wait 15 days for an "investigation" before a resend is even considered. There is a complete lack of accountability for poorly packaged parcels that arrive with missing pieces, incorrect sizes, or lacking proper instructions. Every inquiry I make takes a minimum of three days to receive a response, rendering it impossible for any ecom business to efficiently operate under such circumstances. I have suffered significant financial losses due to their inactivity and unwillingness to assist me.

strivingo.com
USA
4 måneder bruker appen
12. januar 2023

I sent several emails about when a product would be shipped. I got no answerback. I will never use this company again

Amanita beauty
USA
4 måneder bruker appen
CJDropshipping svarte 12. januar 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

13. mai 2023

Easy to operate with and customer service is on point. The exact one who helped me is rebecca, but I never get a slow reply :)

OverSeaFitness
Saudi-Arabia
5 måneder bruker appen
17. januar 2021

cjdropshipping always shows "quantity n/a" in my shopify store. what happened? Am I not allowed to do a dropshipping?

COZYGREEN
Sør-Korea
4 måneder bruker appen
10. mars 2023

Box Chen has done an amazing job helping me all day today! He makes me happy to use CJdropshipping.

WirelessMagCharger
USA
5 dager bruker appen