Omtaler (8 037)
Raffiner
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Etter vurdering
I worked with zoey and she was able to help me with my parcel deliveries in relation factory suppliers. Good service
J'ai personnalisé un emballage pour mes produits, mais je ne savais pas du tout comment m'y prendre pour les commander. Vers quel entrepôt les ravitailler… Heureusement FIONNULA a été présente pour m'aider. L'échange c'est parfaitement réalisé sur l'application. FIONNULA m'a donnée les informations dont j'avais besoin. Elle m'a aidée à m'en sortir. Merci à elle. J'espère pouvoir compter sur des personnes comme elle dans le futur.
I am new to this business. My business site is www.thejressentials.com and I have a lot of questions and it's normal. All I need is just to talk with a responsible person from CJ who is Ms. Katy Wang. She is so sweet and always confirms if my problem is solved or not. I don't know for how long I am going to have this kind of excellent service, but for now thank you so much Ms. Katy Wang.
Regards,
Jac
Good service, Whalen helped me a lot with finding the right products. Amazing system and would really recommend
Shipping costs are outragous. AVOID. $7 shipping for a $0.50 toy? There are much better suppliers around that don't overcharge for shipping to this degree.
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. We have contacted your agent and she will get in touch with you. If you have any questions about the shipping fee, you could negotiate with her.
This app literally took orders from other companies and tried to fullfill them, so a printify order was taken by them, and the cost from china would have been insane. I chatted with their reps and when i told them I only wanted them to fullfill orders for products that I listed thru their site they said " we will look into it to see if that can be done." I deleted their app without waiting for the answer. It befuddles me how they can get so many good reviews with this type of activity.
Customer support is basically non-existent. If you ever have problems with your account that aren't in the FAQ, you are basically never going to resolve it. Even if you get a hold with them they do not provide any meaningful help to you.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
I wanted some information regarding a product and despite the time being 4:00 am Mr Robert Yang answered all my questions. Thanks to Mr Robert for providing an excellent customer service.
Got Donna as support and was very happy with her fast and helpful replies : ) I hope my branding will be prosperous with their help.
Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..
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