Omtaler (9 338)
Raffiner
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Etter vurdering
Got Donna as support and was very happy with her fast and helpful replies : ) I hope my branding will be prosperous with their help.
Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)
I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.
Thank you for your feedback! Your approval is our motivation.
Great customer service. Bruce was very prompt and understanding with my issue. I can not wait to make loads of money with them!
My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!
The costumer service has been very helpful everytime that I needed. ............................................
Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!
Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have any problems, please do not hesitate to submit a ticket, send an email to support@cjdropshipping.com or contact our online support. We'd love to help you grow your business and thanks for your patience.
Been using CJdropshipping for a few months now. I can say that I am not impressed with the service. They are not truthful about processing and shipping times. No clear details about delivery of services.
They put reasonable delivery time frames on product or services to get you excited. But when you eventually use them it becomes a nightmare. Also, I ordered product photoshoots about a few weeks ago. There has been no communication about the process or expected delivery.
The only reason I'm giving this two stars is because my earlier experience was good. It's just gotten worse as the months go by.
I will give them a couple of days to either fulfil my photoshoot request or give me an update. If this doesn't happen, I will be disputing the charge with my credit card company. I also feel it's time I move on to other alternatives.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!
Thank you for your feedback! your approval is our motivation.
The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!