Omtaler (9 551)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 96 % av vurderingene er 5 stjerner
  • 2 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 2 % av vurderingene er 1 stjerner
29. desember 2022

Customer support is basically non-existent. If you ever have problems with your account that aren't in the FAQ, you are basically never going to resolve it. Even if you get a hold with them they do not provide any meaningful help to you.

Galaxy Shelf
USA
9 dager bruker appen
CJDropshipping svarte 2. januar 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...

29. november 2020

I used this app after checking the reviews. But my experience just a few days after opening, was truly of nightmares. I spent six hours trying to get my clients order pushed through. I followed all the instructions, their help bot and staff member were no help sadly. In the end, I located another supplier who I used ten years ago whilst trading on eBay. Order went through, real easy. If it's not ...

Love Genealogy
USA
9 dager bruker appen
CJDropshipping svarte 27. desember 2020

Hi, we are so sorry for your bad experience. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help ...

20. november 2022

I've been trying out the CJ dropshipping platform for a week and it has just been absolutely appalling. I've been sending queries via the Chatroom, the Live Chat and email but my queries haven't been answered or resolve. I ran a test order through because I was tired of chasing for answers and was going to run the test on my own to find out how the dropshipping process would work. The order has ...

CUR8TION
Australia
9 dager bruker appen
CJDropshipping svarte 21. november 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

27. april 2024

Very good

ZEN Store
Romania
17. desember 2020

this app chat reponds slow and they take forever to ship orders or give you your refund money back don't recommend

Hip Hop Jewelry Premier
USA
8 dager bruker appen
CJDropshipping svarte 27. desember 2020

Hi, we are so sorry for your bad experience. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help ...

11. juni 2023

definitely recomend the customer services, just chat with Ruth Ying, was very kind to look into my issue and polite. CJ lack of exact information on the products make the customer services overloaded therefore ot is a big delay on respons.
Thank you Ruth

A-ZACH
Storbritannia
8 dager bruker appen
Redigert 28. mars 2023

The app still under test but i like the support they answered me so fast so kind and helpful if i like this app after test i will recommend it again and may on youtube as well

Fashion Madowa
Tyskland
8 dager bruker appen
14. april 2021

Talked with Ian Xue at the CJDropshipping website, he is an agent. Pretty cool dude and helped me out with questions.

TheOpenPong™
USA
Rundt 6 timer bruker appen
CJDropshipping svarte 15. april 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

7. mai 2021

Although CJ do lack a large inventory compared to AE, Liz Liao was very helpful and patient in answering my questions and helping me source for products! :)

Just For Mama
Singapore
7 dager bruker appen
CJDropshipping svarte 7. mai 2021

Thank you for your feedback! Your approval is our motivation.

Redigert 20. juni 2023

Cristina was quick to respond to my questions and helped me complete what I desired to do. Store building is an endeavor i desire not to persue right now, but customer service will respond & help you through whatever process you want to go. It's awesome!

My Store
USA
Rundt 6 timer bruker appen