Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
4 november 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

WIZMOX
India
3 maanden gebruiken de app
10 oktober 2023

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Sleepgonom™
Spanje
4 maanden gebruiken de app
23 oktober 2023

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!

Slimming Wonders
Filipijnen
22 dagen gebruiken de app
5 december 2023

Your service was good

LE CIA
Bahama’s
6 dagen gebruiken de app
3 november 2023

Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.

MagicBlender
Zwitserland
Ongeveer 2 maanden gebruiken de app
Bewerkt 10 mei 2023

Updating the review from May 3

Happily, since my last review things have changed. My agent Lisa Wei is providing excellent assistance via email, I'm thankful for her support and understanding. She responds on time, acts polite and professional. I hope for successful cooperation in the future.

I'm rating CJ App 4* because of few factors that can(needs)to be improved:
1) Not updating the product page when the product is not available. (you list the item, and then figure out (if you ask) that it's out of stock)

2) Badly need more filters for search, when searching for the product I normally get around 60 pages of results both related and not related.

3) Sometimes the descriptions are unclear and have to double check with the agent

I wish CJ only get better and better and grow!

The Lovely Whiskers
China
2 maanden gebruiken de app
CJDropshipping heeft geantwoord 3 mei 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

9 maart 2024

bin sehr zurieden.

Aipotu
Duitsland
2 dagen gebruiken de app
18 juli 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Ocasion
Canada
Meer dan een jaar gebruiken de app
Bewerkt 16 januari 2024

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is a great agent - always quick to reply and helpful. Highly recommend.

Lunimoon
Canada
5 maanden gebruiken de app
22 september 2023

Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.

Carvenchy
Frankrijk
3 maanden gebruiken de app