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I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk
William Wei helped me. It's an easy app to use, though I find the shipping too high to compete with others. They do a great job if you ask them to find something out for you.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Hello everyone it is really great talk with fionnula
She is very good and confident and thought me such things about each and everything i am glad to have fionnula
CJ est le partenaire de mon succès, même si tout n'est clairement pas parfait je peux quand même vous conseiller cette plateforme qui dans l'ensemble est bien mieux que aliexpress. Et merci à mon agent Shicharl qui a toujours été d'une grande aide et d'une grande réactivité :).
Great service, my agent is Miya. Very helpful to a point where aligning me to the right path with products knowing the back ends to having it successful
the customer service at cjdropshipping is amazing!!! I had a small issue and they helped fix in 5 mins. highly recommend!! Plus the shipping time is much faster then aliexpress!
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Products could use more description but customer support staff are very helpful! Thank you to Zoey Zheng for all her help.
Ryan Chan always answered my questions and handle my request efficiently! He has so much patience and really easy to communicate with.
CJ dropping is great in terms of shipping. Hugo Hu who is our support representative at CJ Dropshipping is indeed an absolute great with his service whose responses and actions are faster when contacted for any help. They even source products that are not available on their platform upon request. CON: This is in regard to processing time delays from what they actually mention for each product on their product page. Everytime an order is placed, we had to contact the support representative, to get it processed for delivery in their normal processing time. This may be a deterrent if many orders are to be placed. We hope CJ dropshipping will improve this by processing orders within their regular processing times mentioned for their products and without being contacted for each order. We hope to update this review later in 4 to 6 months with more stars and good customer experience.
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Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!