Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
10 april 2024

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved.

This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Bon Mercado
Verenigde Staten
4 maanden gebruiken de app
29 februari 2024

I have been working with CJ for almost a year now and I can safeky say that this is by far the best platform to use and its not even close. my agent Ceci has been so helpful since the start and I am very grateful for everything she has done for me

Pheromania
Canada
8 maanden gebruiken de app
14 april 2024

Gildan Wu is great. she helped me to get the tracking information and how not to send email directly to customer. That way i can send customer last mile tracking no of the country so they can trace with local company. it was good service of CJ

Kidspacific
Nieuw-Zeeland
7 maanden gebruiken de app
24 april 2024

Have been using CJs for about five months. So far so good! I’m satisfied with the quality of the products and the agent i work with. The agent assigned for me, Anthony Chung, is very helpful. He does his best to meet my needs right away.I have had all good experiences

Zippea
Verenigde Staten
11 maanden gebruiken de app
6 april 2024

"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."

LIBREAROMA.COM
Frankrijk
5 maanden gebruiken de app
15 april 2024

have great experience with Cj drop shipping, everything is convenient. but I do had some troubles since this is my first time to use CJ! luckily Chloe Zhang helped me! She has been really nice and patient to teach every thing I need t know! Thank You:)

Kiweworks
China
Ongeveer 2 maanden gebruiken de app
Bewerkt 31 maart 2024

Working with YANA has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!Lastly, i must say she is very friendly i really cant ask for more .

Melluza
Verenigd Koninkrijk
3 maanden gebruiken de app
12 maart 2024

I want to say thank you to Shinco, since he is the most helpfull guy that I know from CJ. Always ready to solve any kind of problem.

EssentialNue
Verenigde Staten
8 maanden gebruiken de app
24 april 2024

I was so impressed with how they assist every customer! Especially Rebecca very knowledgeable and quick on responding. She made sure I understand all by sending images. Very suppportive on my first order! Well done Rebecca, thank you again!!

Eight Colour Boutique
Australië
Ongeveer een maand gebruiken de app
27 april 2024

Got wonderful help from Rebecca! Was able to sort out my order issue very quickly. I've only worked with CJ a few months now but the service continues to be excellent

Classic Leather Bag
Verenigde Staten
2 maanden gebruiken de app