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CAUTION; They take at least 30 days to send orders to customers thanks to them I lost my AMAZON SELLER account and finally they do not want to give you your refund because they tell you that your orders are already in transit but it is false, be very careful!!!
Worst platform for DS I ever saw.
Starting from "customer support" over the shipping and delivering items.
Spending time, money and nerves.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
After my last customer order is delivered I am deleting this app and not using this company again. I was excited about this company because they offer custom packaging with my company logo however the shipping and processing time is way to long I had my customers really upset it takes over a month just to get their order. It took over a week just to process my order then they sat there another 2 weeks before they were dispatched then my customers has to wait once it was shipped. I asked for help with the custom packaging and was not given clear information on how to order it or the process I spoke with at least 3 different agents so I ended up wasting money on packaging that I wont even use. Overall I didn't have a great experience with this company and wont be using them again.
You can find inventory status on the product page. Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency.
In some cases, when the supplier discontinued the product your customer ordered, our sourcing team will find a new supplier - if available, or we will inform you the product is out of stock and we will make refund of your payment.
You can have your private inventory at CJ warehouses to preorder inventory and prevent products from lack of stock:
https://cjdropshipping.com/article-details/174
Do not buy and deal with them before making sure of everything because they change things after ordering.. They also increase the price of things and ask for more money after purchasing
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
This app is pure business destroyer. People! be very aware I feel sorry when I see new users leaving positive reviews because CJ agent told them so. This app have an evil strategy to put pressure on new users for positive reviews. This app focus on pleasing new users till they open their store and get sales that the hell starts. I've tried all my best to inform shopify about their tactics and gave screenshots, Shopify said it's horrible and they are invastigating. I had their agent adding me in whatsapp begging me to remove facebook post about not processed order ( I wish I can show you screenshots guys) He told me I'm depressed because you left a negative post. he told me I will give you coupons if you remove it ( he never did and he ignored my messages after I deleted my post) He begged me to leave good reviews on shopify, trustpilot, facebook ... etc PEOPLE do not work with CJ!! I challenge you to find 1 real succesful story of anyone who worked with CJ. You will never find a real story about anyone who made good money with them NEVER!!
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.
The first product I decided to dropship is being delayed by cj dropshipping by over a MONTH. All they can do is say sorry but not do anything to solve the issue. Truly a broken system. Would not recommend.
i cant even log in this site has some major issues that need to be fixed. i would write about this issues in more detail but why waste time.
Dear Wild Life. Sorry for your bad experience. You can email your problems to your agent or support email. We can try our best to solve it. Have a nice day.
Do NOT waste your time and money with these guys! Worst customer support experience ever! They lie, the make empty promises, they blame each other, and never deliver. Their user interface is so ridiculously complex and ugly and useless! I wish I could give them -5 stars!! And Shopify has to do a better job vetting these apps AND managing them... that's part of their value prop. So, it turns we can not have more than one supplier app connected to a Shopify store, as we run the risk of those apps having access to orders placed for other apps. Case in point, among our CJ orders we found orders meant for Oberlo!
Hi, sincerely sorry for your experience. We will do better in the future. If you have any uncertainty, please contact us by email, support@cjdropshipping.com. Have a nice day!
Worst app and very bad customer support, they took almost 9 days to ship the items go for private agents they are best than this cj
Sorry for the inconvenience to you. For products not stocked in our warehouse, the processing time may be longer. You can contact our agent to help check the order status at any time. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat