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I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.
Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.
Wonderful Journey with Cj as Our Provider.
For over two years now, I've been utilizing Cj's services and have witnessed a rapid and significant enhancement in both their service quality and customer support. They're evolving quickly, and their web platform is exceptionally advanced and innovative.
The cornerstone of this thriving partnership is the outstanding and unwavering assistance from my agent, Skye. Her promptness, constant availability, and ability to consistently devise solutions are remarkable. Our business couldn't thrive without this robust bond.
Other point very important she is helping and supporting me to open new business, searching new products from new supplier, all very fast.
Deeply grateful for her contribution to our business's success.
Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^
I don't really post reviews but the experience I had with my agent Whalen Zhu was exceptional. He was there with me throughout the whole process of me developing my brand and making sure that my product was the best quality it could be. I am beyond impressed with the service they offer and would definitely recommend to every person that's out there looking for the best service possible.
Great app! Lots of (winning) products to find there. Customer service is great and response fast. Since the start I was in contact with Garrison Wong and he has helped me a lot of times with a lot of questions. He has always communicated calm, professional, fast, straight forward and was always looking for solutions. Thank You! And keep up the great work!
Well im a bit new to cjdropshipping. But ihave to say that everything was made easier and simpler just by interacting with Chad Wen an agent at cj and im giving 5 stars to appropriate the help igot and iknow im in good hands
Really usefull app, it allows to sync and get the order fulfilled in just 2 clicks. Easy to set up as well.
Customer service is great, I got help from cristina, she was super fast and resolved my problems in seconds, more than one time.
Great service
I am extremely satisfied with CJ and the service provided by my agent, "April". She has been incredibly helpful.
I've been using CJ Dropshipping for a while now, and I'm really impressed with their platform. It's easy to find a wide variety of products, and the order processing is very straightforward.
However, what truly sets CJ Dropshipping apart is their customer support. Recently, I encountered a bit of an issue with. Thankfully, Yanky from their customer support team helped me nicely. He was professional and knowledgeable. Thanks to Yanky's clear explanations and assistance, I was able to get the answer of my questions. Overall, I highly recommend CJ Dropshipping to anyone looking for a user-friendly dropshipping platform with exceptional customer service.
客戶服務迅速解決問題及幫到手,軟件穩定易用,推薦可以一試