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Outstanding professional service from Sveta
as a new into the e-commerce I was lost in making the order, I thought it was automatically done through the Shopify and CJapp but Sveta helped me out in getting things understood
Thank you Sveta for the brilliant customer service
I had some issues fulfilling a large order April helped me tremendously she was kind and attentive and even gave me a discount on fast delivery.
Thank you April
Connie was a sweetheart. Dealt with my issue fast and efficient
one of the best dropshipping aps out there. lots of products and great customer service.
I am pleased to link my Shopify store with CJ. I am very new and was nervous too when I listed my first product. I was confused at first but a wonderful person by the name Leah came to my rescue and assisted me by answering my questions that gave me courage to trust CJ products and services. Thank you Leah.
I'm quite satisfied with CJ Dropshipping overall. I had some issues at the beginning, but my agent (Whalen) resolved everything and took care of me as soon as he became aware of the problems. He fixed all my concerns in less than an hour (despite the time difference). Thanks again, Whalen.
Title: "Exceptional Support and Resolution: A Testament to Zoey Zheng's Remarkable Service"
In a world where customer service can often feel impersonal and indifferent, encountering someone like Zoey Zheng is a refreshing reminder of the difference that exceptional support can make. From the moment I reached out with my issue, Zoey's dedication to resolving it was evident. Her professionalism, efficiency, and genuine concern for my needs surpassed any expectations I had.
Zoey's expertise in handling customer inquiries was apparent from our initial interaction. She not only listened attentively to my concerns but also asked insightful questions to fully understand the nature of the issue. Her ability to communicate clearly and concisely ensured that I was never left in the dark about the progress of the resolution process.
What truly sets Zoey apart, however, is her unwavering commitment to finding solutions. She tackled each obstacle with a tenacity that left me in awe. Despite the complexity of my problem, Zoey remained composed and resourceful, exploring every avenue until a satisfactory resolution was achieved.
Furthermore, Zoey's empathy and warmth made the entire experience feel personalized. She didn't just see me as another ticket number but as a valued individual with unique needs. Her genuine care and consideration transformed what could have been a frustrating ordeal into a positive interaction that left me feeling heard and appreciated.
In addition to her exemplary customer service skills, Zoey demonstrated a remarkable level of professionalism throughout our correspondence. Her responses were prompt, courteous, and filled with a genuine desire to assist. It's evident that she takes great pride in her work and goes above and beyond to ensure customer satisfaction.
Thanks to Zoey's dedication and expertise, my issue was not only resolved promptly but also with a level of care and attention to detail that exceeded my expectations. Her exceptional service has undoubtedly left a lasting impression, and I wouldn't hesitate to recommend her to anyone in need of assistance.
In conclusion, Zoey Zheng is more than just a customer support representative; she is a shining example of excellence in service. Her commitment to her role, coupled with her exceptional skills and genuine empathy, sets her apart as a true asset to any organization. If you're fortunate enough to have Zoey on your side, rest assured that you're in the best of hands.
I have been getting service from an agent named April she takes really good care of all my needs , i recommend
Very very happy with my private agent, Steph Zhu, who I have been in frequent communication with! Steph has been great help with assisting me in sourcing my products and helping me get the best rates. I believe CJ sets the industry standard for B2C. I have been working with Steph and using this platform for over 4 months now and def recommend this so far over competitors like DSers/AutoDS/Zendrop
Very useful app for finding products and excellent fulfilment service as well. Shipping is reliable and customer service is great. I especially am thankful for the help Jolee Gong provides. She is quick to answer my questions and has been a huge help in the process of finding products and getting specific information! 5/5