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CJ actually cares about us and our customers.
Had the pleasure of being assisted by See Zhang remapping products and accepting color issues
Ken supports me so well. Even with the custom packaging. Their services are so good.
Great products, but the order processing could be faster I ended up getting a poor rating from a customer who thought their product never shipped. When I contacted the company to ask how to speed up the processing in the future, they gave me a bunch of canned responses and never addressed my questions directly. Use them, but with extreme caution, and build their slow processing time into your shipping policies.
Chandy is very patient in replying to messages, thank you very much
Cj Dropshipping customer service is unmatched. They will always gladly help you answer any questions that you may have. Leah, she was extremely helpful and quick to respond. Plus, the prices and shipping of Cj are so good and beginner friendly. If you haven't tried it, give it a chance.
I'd like to thank AGNES for helping me with all the questions I have, I love CJ, I use it every day and frankly, without them I wouldn't be here, a great job, very professional, courage for the future!
April Wang is super helpful, responding almost immediately, and always offering solutions or helping with our questions
I had the pleasure of working with Rami Wu from CJDropshipping, and I must say, he truly exceeded my expectations. Rami's dedication to providing top-notch customer service is unmatched. Whenever I encountered an issue or had a question, Rami was there to assist me promptly and efficiently. His expertise and willingness to go the extra mile made all the difference in my experience with CJDropshipping. Rami not only resolved every problem I encountered but also provided valuable insights and guidance along the way.
What sets Rami apart is not just his professionalism, but also his genuine care for his clients. He took the time to understand my concerns and ensured that I felt supported throughout the entire process. Thanks to Rami's exceptional assistance, I was able to overcome challenges smoothly and achieve my goals with ease.
I can confidently say that Rami Wu is a true asset to CJDropshipping. If you're looking for outstanding customer service and a dedicated partner to help you navigate any hurdles, look no further than Rami. His commitment to excellence and unwavering support make him stand out as one of the best in the industry. Thank you, Rami, for all that you do!
Good Job!
Nick from UK
Great customer service! Billy Shi helped me, patient and very detailed on his answers. He relieved me of my worries and helped fix my issue.