CJdropshipping: Much Faster

i am really happy with the support of my agent. she is really fast and always knows what to do. i love working with her

Cabby cui is really fast and efficient it has solved so many problems that I was wasting a lot of time. It's a great application I recommend.

Great customer service!! You all are the best! You all are a big contribution to my business. Thanks

I initially left a five-star review in May 2023, but I am now modifying it due to recent events and the services provided by CJ Dropshipping.

Initially, everything was going smoothly, and I sold a few products on the platform without any issues. However, I started experiencing delays in deliveries, but that was nothing compared to the recent problems I encountered. I began selling a POD (customized) product, so I entrusted CJ Dropshipping with the customization process. It turns out that after a week, the products had not even been processed or sent to CJ Dropshipping's facilities. After 10 days and numerous false promises from my agent Wendy (assigned by CJ Dropshipping), the products I received were of horrible quality (and quite expensive). As a result, after 10 days of waiting, customers started requesting refunds, and the reputation of my online store was severely tarnished. Fortunately, I found an agent in China who could take over the orders mishandled by CJ Dropshipping at a lower cost.

Please be extremely cautious when considering this platform if you want a reliable service, especially when dealing with specific requests and potential issues.

My agent Aria LV is amazing. She's very responsive and helpful with all of my requests and questions. I look forward to continue working with her.

Sehr zuverlässig! Mein guter Agent Shinco Zhao ist einfach der beste. Er besorgt mir wirklich alles bis aufs kleinste Detail und so schnelle Antworten bekommen. Das ist einfach unglaublich. Ich wünsche ihm vom Herzen alles alles Gute und ich hoffe ich kann irgendwann mal etwas für ihn machen. Danke auch an CJ die beste Plattform überhaupt

I am very happy with this app, they have a 24 hour WhatsApp for support and are super helpful. Angel, my agent is very knowledge and when I get stuck, Angel takes screenshots to help guide me through the process step by step! Highly recommend!

I had a bad experience from the beginning. Missing or inaccurate communication. I have received several requests for refunds from customers who have also spent 3-400 €, for faulty products. High shipping costs, really bad quality of the products I sold and really cheap packaging. I had requested the box and instructions in English, but they shipped products with all Chinese writing, so customers could not see the instructions. I was very patient with them, but I realized that in dropshipping you can't work with them, it is totally out of control and not customer satisfaction oriented. I will consider whether to use it just to make a private label after testing the products or abandon it.

I recommend CJdropshipping to every drop-shipper because of there customer service and short shipping times. Thankful for my agent Simon. He is always there whenever i need help while using the app.

They are one of the most wonderful applications and supplier for my Shopify store ever. They support me as a new online store, and Ely is truly very wonderful. He provides great support and assistance.
I highly recommend it