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Updating my review as I was assigned a personal agent and she was able to address and fix the situation with my delayed orders. She was apologetic and sincere so I am pleased that she got my future orders delivered in a timely manner.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Really great customer service! Janet was really helpful, and solved my problem fast. Great communication.
Thanks to Carmen Wei, she was very reactive and she helped me so much !! Im using cj for a while and it's always nice !
I really love how responsive CJ dropshipping team is, specially their dedicated and hardworking agent Ze Wu.
He has helped with all possible ways for setting up the products on my shop, the way I want.
Thank you for everything :)
Connie was super helpful and was very quick to reply, I hope the customer service is always this good.
My first experience was great, customer service is usually fast and I was very well attended by Lea, very helpful.
Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Ruth and Karl Joe...., they are very kind persons and help me to find all information that I need.
Agnes Fang from CJ was very helpful. She was making sure that I my issue was resolved. This meant a lot to me as it shows that CJ cares about its customers.
Sveta took the time to answer my various questions. I was able to solve my problems thanks to her explanations
it's a very helpful community for dropshipping. Loker Wang is very helpful, and it's nice to meet CJ dropshipping