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Looks like very poor app. Its free to install and use but thats only 1 profit. I tried to conneckt my store, I had account on CJ for few months now, and when tried "log in" it just says " sorry, you are not logged in". Lol. Also their terms of use are a bit weird. No responsability for almost nothing. You got scammed via their platfor or similar looking site? - your problem. Bad quality of produckt / fail in manufacture - your problem. Produckts description: material - cloth. What the H is "CLOTH" lol.
Almost instant responses every time. My agent today, Box Chen, was very helpful and escalated my issues to the proper departments. 10/10 service
I spoke with Sita and she was extremely friendly and helpful. She synced my my Shopify orders to CJ in no time! Great service!
Just starting with CJ Dropshipping, already had so many questions, it was really easy to connect with an agent via Whatsapp. Michell luo was really helpful and guided me through all my questions. best costumer services
Apart from what CJ offers generically, this 5 star is for April. I must say the communication part of CJ is really good. April has been in communicating with me on several matters for a long time. She is always considerate, punctual & very helpful. Impressive customer service.
I have been using CJ for some time now and have had a great experience. Easy interface to navigate and great customer service. My assigned agent Celia from CJ is readily available to answer any questions or solve any issues. I had some shipping problems so she worked with CJ's logistics team to provide a quick alternative without any major delays. Looking forward to doing business for years to come.
CJdropshipping is the best there is. I wanted a signed dropshipping agreement from them which they provided the very next day I made the request. Special shoutout to Mango Fu from CJ's customer support team, she is the best! Highly recommended!
Una gran ayuda por parte de Cynthia al ayudarme en todo lo posible y aclararme las dudas que tenia sinceramente
Awesome.... Loved the Customer Service!!!!!
Very satisfied with the customer support. Grant is my support agent and he takes care of the smallest issue.