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Great app with great customer service - many thanks to Katie Dai which guide me through all steps and helped me to set up my store
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I was advised by REBECCA Lin who was able to answer all my questions. CJDROP's service is really professional. Thanks to the team.
I would like to specially thank Luna, my account agent, for the constant support she always provides and the professional assistance, great work!
Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.
Thanks so much to Zoey for being there to guide us through this process!
wonderful experience with CJdropshipping as a newbee here. Kris has been super helpful and always get back to me in no time!
I spoke with Foy Shelby today, Foy was super helpful and extremly patient in dealing with a listing concern I had with a order. I am grateful for Foy's assistance and willingness to help research and resolve my issue.
THANK YOU!! Estelle Zhou For you amazing help with making sure my orders were being fulfilled even when it had nothing to do with CJ! Estelle Zhou was able to walk me through what I needed to do to ensure it was done right! thank you
I am very impressed with the customer support I have gotten from Bruce Lin. All my question I had was resolved quickly and I'm very happy with thr responses I was given.
Their customer support is excellent! Sita was really helpful in helping me out with the cjdropshipping landscape as I am a new user!
Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Cheria, who is very kind person and help me to find all information that I need.