Recenzje (8 399)
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Had a great experience with CJ so far, their agents have been especially helpful and responsive. Billy in particular has been extremely helpful, organising custom shipping, handling disputes and product discounts. Overall great service!
So far got no complaints. The delivery times are accurate (if CJ says a product will take from 10 to 20 days, it'll probably take 15). Products always come intact.
The Customer service is also amazing. This customer service agent "Violet Su" helped me find where my package was after I was experiencing a bug. Her replies only took a minute each.
Overall the greatest and most reliable supplier on Shopify IMO.
My agent is John, and I am very satisfied with him. Always on service and ready to help with everything.
I'm so glad I found my agent Bianca through CJ Dropshipping. She has been a delight to work with and so far the service has been solid from product quality to shipping. Definitely recommend!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
CJ has been pretty easy to use, although the site is a little outdated and slow but overall Ive had a good experience with it. Their customer service is awesome. Angel has been really great and very patient with me asking a million questions. She's been very thorough and helped explain things in an easy to understand way which I appreciate. Especially being a new business owner and just starting to deal with ecommerce and inventory. It can be overwhelming but she has made the experience better for me. Thanks Angel!
Good logistics and extremely good customer service. I got connected with Louie Shang right when I started off at CJ and he helped me through it all. 10/10 ++++
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Great experience so far. Erica was super quick and helpful! I have never had an issue getting a question answered by the CJ Dropshipping team. Looking forward to a successful partnership
I was helped very good by my agent who explained everything to me about dropshipping and shipping large parcels as the different options regarding branding. Definitely recommend!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Evitate CJDropshipping, un disastro!
Un cliente ha effettuato l'acquisto di un prodotto tramite il mio shopify.
Il prodotto risultava in Stock per 40.000 items disponibili.
Bene, dopo aver pagato e 5 giorni di attesa mi arriva una mail dove vengo informato che il prodotto non è disponibile. Ho quindi dovuto parlare con l'assistenza di CJ (ci sono voluti altri 4 giorni) per arrivare a capire che sono disponibili altre versioni del prodotto e che il supplier non aggiorna le numeriche relative allo stock degli item.
Sto perdendo la fiducia del cliente per la loro incompetenza. Appena riesco a risolvere questo disastro di ordine procederò a cambiare totalmente ed ad abbandonare CjDropShipping, evitatelo vi fanno fallire!
Le recensioni di 5 stelle sono tutte fake.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Ken Yang. He is a good man who does his job and is at your service quickly for any concerns. I like the responsive ness from him.