CJdropshipping: Much Faster

The apps is very good and easy to use. You will have agent straight away available for you. The most is important is communication when you're scaling up. My agent Lina Lin has been wonderful supporting my business when I'm scaling. Big thumbs up for her.

Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries

Worst platform for DS I ever saw.

Starting from "customer support" over the shipping and delivering items.

Spending time, money and nerves.

Bianca was very helpful in helping my store with it's first order. I expect many more positive experiences in the future.

Phoebe was really helpful. I chatted with her on two separate occasions and asked numerous questions, as a very new dropshipper. She very thoroughly answered my questions and was quite polite.

"Working with Fiona at CJ Dropshipping has been an absolute pleasure. From the outset, she showcased professionalism, unparalleled knowledge of the industry, and a commitment to addressing my needs promptly. Every query was met with clarity and every challenge was turned into an opportunity. Fiona went above and beyond to ensure the success of my dropshipping endeavors, making the process seamless and stress-free. Her expertise, combined with her genuine care for her clients, truly sets her apart in the industry. If you're looking for an agent who will be with you every step of the way, Fiona is your go-to! Thank you, Fiona, for being such a valuable asset to CJ Dropshipping and to all of us fortunate enough to work with you."

I love this app. Easy to use, lots of options and great customer service. Thanks Peter Qi for great support.

Customer service is really quick to respond. I've communicated with Peter, Helen, and Abby, and all have been great! Update: shipping times would be the main problem I'm experiencing, so luckily I did not scale. Pretty much all of my complaints are about shipping as it takes quite long to update (yes, it's clearly listed on my site). Many packages are sitting at the destination airport for over a week with no update, and CJ isn't really able to provide any further info.

Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.

The interface looks good, but they have too many bugs with manage inventory with Shopify. I spoke more than once with the support and explained that the inventory management is incorrect, for example, there is a product (SKU-CJJJCWGY03637) that managed by CJ in my Shopify store and it shows that the quantity is 9000, and on the CJ website it shows that there is 0 quantity that’s mean the CJ management inventory can let me sell a product that they don’t have !! I can’t rely on this service. They have big potential but I can’t trust them, and I spent too much time speaking with the support team without any fix.